Internship - Customer Loyalty Project Specialist

About Monster Energy:

Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.

A Day In The Life:

This internship position will be responsible for supporting our retail loyalty mobile application. The job functions of this internship will be to support primary product owners to ensure MEC is supporting and scaling the end user community. Project focuses will include supporting content strategy, management, and development to ultimately improve retailer engagement.

The Impact You’ll Make:

• Test engagement techniques to boost participation and execution of sales strategies
• Monitor, track, and report on feedback from the user community
• Develop and manage relationships with key influencers within the user community
• Analyze engagement and key community metrics
• Relay community feedback to key internal stakeholders
• Build and manage social communities for retailers
• Collaborate with internal departments to stay updated on new marketing initiatives, communication opportunities and the ensure brand consistency
• Support Retailer Collective end user customer support
• Help review and maintain relevant content on internal apps and platforms
• Other related duties as assigned

Who You Are:

• BS/BA near completion: Project Management, Communications, Media Management, Digital Marketing
• Strong time and project management skills
• Excellent verbal and written communication skills
• Experience with CMS and social media platforms
• Knowledge of social media best practices and emerging trends
• Ability to analyze trends to drive engagement
• Able to work independently while being a part of a team
• Ability to establish internal and external relationships
• Proficient using Excel, Word, PowerPoint, and ClickUp