Manager, Brand Advocacy & Partnerships
Full-time
Brooklyn, NY, US
$90k - $100k
About the job
Our Mission
Prose is truly custom hair and skin care made-to-order—just for you. Our line of custom products are made by an in-house, Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists, giving consumers clean skin care, hair care and impeccable results.
At the heart of Prose’s success is Singular, its proprietary AI-powered beauty-tech platform, which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept, all Prose hair and skin care products are personalized to your one-of-a-kind hair, skin, goals and environment.
We’re a company that wants to change beauty practices, so we’re changing the way beauty companies practice. As a certified B Corporation, a Public Benefit Corporation and Climate Neutral, we’re proving that good business is always sustainable. With Prose, there’s nothing sacrificed to bring you great products—not trees, materials, wages, or performance.
Prose & Singular in Numbers
- Founded in 2017, with hubs in Paris, New York, and Los Angeles
- 10M+ consultations completed
- 2M customers and 350K active subscribers
- 21M custom products made, with 1M+ unique formulas
- 350+ team members across disciplines
- $600M+ in lifetime sales, with $165M+ revenue in 2024
- Profitable since 2024
Discover our Company Culture on Welcome to the Jungle here
Discover our Company Mission & Vision in video here
Position Summary
Prose is looking for a Manager, Brand Advocacy & Partnerships to build and grow the brand's most authentic layer of connection — through a thriving community, intentional brand experiences, and strategic partnerships. Central to this role is cultivating a network of micro and mid-tier creators who are first and foremost Prose community members: real people who genuinely love the brand and whose voices carry influence within their circles. This is not a traditional influencer marketing role. You will focus on building lasting relationships and brand belonging rather than managing content pipelines or paid media activations. You'll partner closely with Brand, Growth, Social, PR and Retention teams to ensure community and partnership efforts deepen brand affinity and support long-term customer loyalty.
The ideal candidate understands the meaningful difference between an influencer program and a community-led advocacy strategy. You know how to identify and nurture the right people — engaged, authentic voices whose audiences mirror who Prose is for — and turn those relationships into a self-sustaining ecosystem of brand love. You bring experience from a consumer brand in beauty, wellness, tech or lifestyle and are energized by connection-building at every scale, from a 5,000-follower haircare devotee to a wellness creator with a deeply engaged, trust-driven following.
Key Responsibilities
- Own and evolve Prose's brand advocacy strategy across owned channels, loyalty touchpoints, ambassador programs, and advocacy initiatives
- Build and manage a micro and mid-tier creator community rooted in genuine brand affinity — prioritizing long-term relationships and authentic advocacy
- Develop clear criteria and a scalable process for identifying, onboarding, and nurturing community creators and brand advocates leveraging tools and AI sources
- Plan, manage, and execute brand experiences end-to-end — from intimate community gatherings and activations to larger-scale brand moments and industry events
- Identify, negotiate, and manage brand partnerships and co-marketing collaborations that drive awareness and affinity with target audiences
- Partner with Brand, PR and Social teams to amplify authentic community content and advocacy moments across owned and earned channels
- Leverage internal tools such as CreatorIQ, Nectar Social, etc. to track, analyze, and report on the health and performance of community initiatives, events, and partnerships — translating qualitative signals and quantitative data into actionable insights
- Manage event and partnership budgets, vendor relationships, and logistics with precision and attention to detail
- Serve as a brand ambassador externally, representing Prose at industry events and in partner conversations
Key Qualifications
- 5+ years of experience in community/influencer management, brand advocacy, partnerships, or experiential marketing — ideally at a consumer brand
- Experience in beauty, wellness, personal care, or a premium DTC/subscription brand strongly preferred
- A clear point of view on the distinction between community-driven advocacy and traditional influencer marketing, with experience building or scaling the former
- Proven track record of developing authentic creator and advocate relationships, not just managing content deliverables
- Experience planning and executing brand events and experiences from concept through completion
- Strong negotiation and relationship management skills with experience handling partner contracts and budgets
- Highly organized with the ability to manage multiple work streams, relationships, and deadlines simultaneously
- Data-informed approach to measuring community health, engagement quality, and partnership impact — beyond vanity metrics
- Experience/ability to leverage AI tools such as Gemini, Claude, ChatGPT in order to inform strategies
- Passion for hair, beauty, or wellness and a genuine enthusiasm for building brand communities
Perks & Benefits
Prose fosters inclusivity, learning, and diversity within our teams and workplace. Just as we celebrate unique beauty, every team member is encouraged to show up as their full self. In addition to creating an environment where all individuals feel welcome, we offer benefits that include:
- A competitive and flexible PTO policy
- Competitive compensation package
- Company sponsored health care plan (medical, dental and vision plans)
- 401k + matching
- $125 monthly wellness allowance
- FSA and commuter benefits
- Snacks and vending machine available on site
In the New York Area, the anticipated base salary range for this role is $90,000 to $100,000 annually (+10% discretionary bonus and equity). Actual compensation will be commensurate with experience, qualifications, knowledge, and skills. This role will be a hybrid position based out of our Williamsburg office and the expectation is that this person will be in the office 3 days per week.
Prose Values
Intentional Inclusivity
- We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.
- We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.
Connected Collaboration
- Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.
- We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.
Driven, Together
- We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.
- We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.
Humanity Always
- We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.
- We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.