Production Coordinator

Another Box Story

Another Box Story is a design-led agency creating and producing bespoke gifting experiences and custom products for the world’s most iconic brands. Like our clients, innovation and “out of the box thinking” is in our DNA. We offer an end-to-end service, bringing together strategy & design, sourcing, production and global fulfilment. Another Box Story has offices in London, New York, Los Angeles and Belgium.

Location

Full-time, on-site at our Los Angeles Studio (Culver City)

Reporting to

Senior Project Manager

About the Role

We are seeking a highly organized and proactive Production Coordinator to support the smooth execution of global gifting and unboxing projects. You will play a key role in coordinating production logistics, managing timelines, and ensuring quality and consistency across every touchpoint — from sourcing materials to final delivery.

This role suits someone who thrives in a fast-paced, design-led environment where attention to detail, initiative, and problem-solving are essential. As a key member of the studio team, you will take ownership of certain production workflows, coordinate suppliers, and support the successful delivery of multiple projects simultaneously.

Responsibilities

Production & Logistics Support

· Assist the project management team with the daily running of the production studio and general operations.

· Assist in building and maintaining production schedules and project timelines across multiple projects.

· Track shipments, maintain delivery logs.

· Support on-site during assembly and packaging of projects.

· Unpack, label, and organize incoming deliveries and materials.

· Maintain product and packaging inventories and oversee studio organization.

· Conduct quality control checks on products, packaging, and assembled kits prior to shipment.

· Support coordination of global fulfilment and shipping logistics, including packing instructions and dispatch documentation.

· Work with logistics partners to ensure timely and accurate deliveries to influencers, clients, press, and events.

· Help manage shipping platforms and documentation for domestic and international deliveries.

Sourcing & Vendor Coordination

· Assist with sourcing and ordering products, packaging, and materials aligned with project briefs and budgets.

· Create and maintain sourcing, cost, and production tracking documents.

· Coordinate supplier communications, timelines, and sample management.

· Build and maintain relationships with suppliers, fabricators, and logistics partners.

· Conduct ongoing research into innovative packaging solutions, sustainable materials, and new product suppliers.

· Assist the Project Management team with supplier quotes, cost tracking, and production budgeting support.

Creative & Administrative Support

· Assist with client presentations, including mood boards, sourcing references, and creative copy.

· Support finance and operations with invoice follow-ups, refunds, and payment tracking.

· Contribute to internal reporting and project documentation (e.g., CreatorIQ social tracking).

· Maintain production documentation, including specifications, assembly instructions, and logistics details for projects.

· Provide ad hoc support to the Project Management and Client Director teams.

Collaboration & Communication

· Work closely with design, logistics, and production teams to ensure cohesive execution in line with creative vision, budgets, and brand standards.

· Anticipate and troubleshoot logistical or quality issues before they impact delivery.

· Communicate clearly with suppliers, team members, and clients to ensure smooth project flow.

Skills & Attributes

· Strong multitasking and prioritization skills.

· A positive and proactive approach to problem-solving.

· Passion for design, craftsmanship, and storytelling.

· Empathetic and collaborative team player.

· Excellent written and verbal communication skills, with the ability to communicate clearly with suppliers, internal teams, and clients.

Requirements

Essential

· Highly organized, reliable, and proactive.

· Excellent communication and time management skills.

· Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook).

· Familiarity or interest in influencer marketing and brand activations.

· Hands-on, solutions-driven, and willing to take initiative.

· Team-oriented with a positive, professional attitude.

· Comfortable working in a fast-paced creative environment.

Desirable

· Experience using Monday.com or similar project management tools.

· Experience with shipping platforms such as ShipStation, UPS, or DHL.

 

Benefits

· Health insurance coverage.

· ClassPass and Masterclass memberships.

· Paid time off, plus your birthday off.

 

Why join Another Box Story?

· Be part of a creative and dynamic team redefining what experiential mailers can be.

· Collaborate with world-class brands on global projects.

· Opportunity for growth and career development.

· Competitive salary, performance bonus scheme and benefits package.

To apply, please send your resume and cover letter to careers@anotherboxstory.com