Social Media Content & Community Coordinator

JOB TITLE: Content and Community Coordinator DEPARTMENT: RSO

REPORTS TO: Director of Marketing LOCATION: Dallas Restaurant Support Office

Are youRelentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate with purpose, and WIN… then Velvet Taco is the place for you!

The Perks

• 5% Bonus potential of base salary paid annually.
• Medical, Dental, and Vision Benefits after 30 days
• Employer Paid Dental and Vision Benefits (Team Member only)
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Company Paid Vision and Dental
• 3 weeks PTO
• Employee Assistance Program
• Stand Together Fund, Team Member-funded assistance program
• Company Paid STD, LTD, and Life Insurance
• 401(K) Plan
• Casual Work Attire
• Free TACOS!
• Oh, and if you're inclined to get a Velvet Taco tattoo, our CEO will pay for it!

The Job

We are seeking a kick-ass Content and Community Coordinator to join our Tribe! The Content and Community Coordinator, reporting directly to the Director of Marketing, will work closely with other members of the Restaurant Support Office and Field Operations. Primary responsibilities include social media strategy, brand content creation, community management, Influencer strategy, local restaurant marketing support, and brand initiative implementation at the restaurant level. The Content and Community Coordinator is responsible for acting as a brand guardian to ensure brand consistency across all spokes of the marketing wheel andstrong communication within brand communities, including restaurant teams.

Primary responsibilities include:

• Social Media Content: Leads Velvet Taco’s social media content strategy across all platforms by capturing, editing, and planning static and video content that effectively communicates the Velvet Taco brand story while tying the brand to relevant online and cultural trends. Platforms include (but are not limited to): Instagram, TikTok, Facebook, X, YouTube, and LinkedIn**.**

• Social Media Community Management: Develops and leads both proactive and reactive community management to maximize brand engagement within online communities across all social media platforms.

• Restaurant Support: Collaborates with operations, including General Managers and Managers, on marketing initiatives and projects. Provides marketing support and solutions for local operations teams as needed.

• Local Marketing Support: Assists operators with community giveback and engagement opportunities.

• Influencer Strategy: Establishes and maintains programs and relationships with key influencers, coordinates influencer visits with restaurants, and manages influencer deliverables.

• Brand Reputation & Guest Relations: Supports guest relations, including the website’s “Contact Us” form, online reputation, and social media sentiment.

• New Restaurant Openings: Collaborates in the development and implementation of New Restaurant Opening marketing plans, including social media, PR, influencer outreach, events, signage, and design.

• Menu: Supports menu launches, catering, and Weekly Taco Feature (WTF) program as needed.

• Additional Duties as Needed: Assists with overall marketing department planning, strategy, and execution.

• Bachelor’s degree required.

• 1-3 years of social media experience required.

• Knowledge of general marketing concepts required.

• Social media experience is required, including the ability to create engaging static and video content.

• PR, media relations, and influencer marketing experience preferred.

• Out-of-the-box thinking.

• Ability to think analytically.

• Excellent interpersonal and communication skills.

• Establish and maintain relationships both internally and externally.

• Recognize and solve problems.

• Ability to thrive in a fast-paced environment

• Set goals and convert plans into action.

• Ability to travel up to 10% of the time.

Our Values

• BE RELENTLESS, NEVER SETTLE: You continuously want to learn and better yourself personally and professionally. You have strong attention to detail, solid organizational skills, and critical thinking skills.
• BE A REBEL: You are passionate about food, hospitality, and people development. You have a drive to create high-quality work environments and deliver best-in-class results.
• KICK ASS & TAKE NAMES: You have a minimum of 3 years of proven experience. You are results-driven and collaborative.
• STAND TOGETHER: You have excellent interpersonal and communication skills.

Who WE Are!

Taco Velvet Taco is a temple to the liberated taco. We are a one-of-a-kind taco concept serving a chef-driven menu in a unique & funky fast-casual setting. Founded on the idea that tacos do not have to be associated with Tex-Mex cuisine and can be made with the same care and quality ingredients as fine dining, Velvet Taco is where “anything goes meets the art of the possible.” Some cool things about us: we use only the freshest ingredients to offer a menu that pushes the boundaries of multicultural cuisine, taking the taco to a whole new, liberated level. We slowly roast our chicken and corn, use lots of booze in our margaritas, and make everything from scratch, which means our food tastes awesome! Our tacos may not change the world, but we think they are pretty freakin’ great. The best part? Our kick-ass Tribe is at the center of it all!

Learn more about us at https://www.velvettaco.com/about\-us/

At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and try to select and retain the best Team Members and Managers based on their job-related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition.