Creator & Community Manager

About FHI Heat

FHI Heat is a premium hair tools and styling products brand trusted by professionals and consumers worldwide. With a growing presence across retail, DTC, and international markets, we are building the kind of community that turns customers into advocates and creators into brand partners. This is an exciting time to join — and this role is at the center of it all.

The Opportunity

We are looking for a passionate, driven Community Manager to own and grow FHI Heat’s influencer and creator ecosystem from the ground up. This is a relationship-driven role for someone who genuinely loves the beauty and lifestyle space, knows how to identify and cultivate the right creator partnerships, and wants the freedom to build something meaningful — not just execute someone else’s playbook.

You will work closely with our creative, marketing, and sales teams and have direct visibility with leadership. For the right person, this is a career-defining opportunity to put your stamp on a brand that is growing fast.

What You’ll Own- Influencer Network Development

• Build and manage a tiered influencer and creator partner program — from nano/micro creators to key opinion leaders (KOLs) and brand ambassadors
• Identify, vet, and onboard talent aligned with FHI Heat’s brand values and target audience
• Develop and manage ongoing relationships with creators, ensuring authentic, consistent brand representation

Community Strategy & Engagement

• Define the strategy for FHI Heat’s online community across Instagram, TikTok, YouTube, and emerging platforms
• Drive engagement initiatives that grow audience loyalty and brand affinity
• Monitor community sentiment and surface insights that inform product, content, and marketing decisions

Campaign Execution & Collaboration

• Partner with the creative team to brief influencers on campaigns, product launches, and seasonal moments
• Coordinate gifting programs, affiliate partnerships, and paid collaborations
• Track and report on performance metrics (reach, engagement, conversions, earned media value)

What We’re Looking For

• 3–5+ years of experience in community management, influencer marketing, or creator partnerships — ideally within beauty, hair care, lifestyle, or fashion
• Experience building or contributing to an influencer program with measurable results
• Deep knowledge of the social media landscape and platform best practices (TikTok, Instagram, YouTube)
• Existing relationships within the beauty/hair creator community is a significant plus
• Exceptional interpersonal and communication skills — you build trust quickly and maintain it
• Highly organized with the ability to manage multiple relationships, campaigns, and deadlines simultaneously
• Data-literate: comfortable pulling reports, interpreting metrics, and optimizing based on performance
• A genuine passion for hair, beauty, and personal care

Why FHI Heat

• Real ownership — you’re not joining a big team to manage a small slice. You will build and lead this program.
• Direct access to leadership — your work is seen and valued at the highest level
• A brand people love — premium products with a loyal following and strong retail presence (Target, Ulta, and more)
• Room to grow — as the brand scales, so does this role
• Collaborative, entrepreneurial culture — we move fast, trust our people, and get things done

Pay: $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person