Social Media Manager
Full-time
Costa Mesa, CA, US
About the job
Are you a “creative” person who is organized and detail oriented with a passion for fitness and wellness?
The Orangetheory Fitness https://www.orangetheoryfitness.com team is looking for a Social Media Manager to join its marketing and operations team.
Our group owns and operates 45 California Orangetheory Fitness Studio franchises.
Experience/Job Requirements:
- 2-3 years practical experience in a social media marketing role
- Digital savvy; understands and can execute a wide array of digital marketing tools
- Well-versed in Meta platforms (X, TikTok, LI a plus)
- Adept in Google Suite, Basecamp, Canva and popular CRM applications
- Experience with Sprout Social or other social media management platforms
- 4-year college degree
Job Description: Responsibilities for this role may include, but are not limited to, the following:
Social Media Responsibilities
- Develop and manage social media strategy which aligns with overall marketing objectives
- Co-author an annual plan with goals, key initiatives and KPIs
- Support brand and franchisee initiatives; creating, reposting, or aligning content
- e.g.: member events, new product introductions, studio/regional event content
- Pilot new ideas to extend reach and engagement (e.g. – influencer marketing, podcast, etc.)
- Develop relationships/partnerships and campaigns with related organizations to extend community reach
- e.g.: run clubs, mom groups, tourism boards, etc.
- Actively manage the Social Media Coordinator (SMC) Program
- Provide regular guidance, direction, self-serve solutions for studio SMCs
- Provide on-boarding guidance and resources for new SMCs
- Author, publish and manage monthly content calendars for SMC execution
- Share/teach Sprout Social best practices
- Create challenges, contests and other incentives to encourage participation
- Ensure active communication including regular updates, monthly performance summaries
- Develop and manage a content approval process that is timely and easy to execute
- Track, audit and report levels of studio participation and compliance
- Help to drive SMC accountability with reminders (also employ help from Regional Teams)
- Work with Accounting to submit/review monthly studio compliance for SMC compensation
- Maintain the health of all studio social media accounts
- Assure all studio accounts are active, functional and properly branded
- Effectively communicate with key stake holders on account status (studio managers, SMCs, RMMs)
- Monitor sentiment, comments and provide timely responses
- Seek assistance from Grove Marketing Team if needed
Graphic Design, Printed Material and Promotional Merchandise Responsibilities
- Support studios, regional and HQ Teams with the design of graphic requests
(typically flyers, signage, banners)
- Maintain an efficient process to collect requests and manage expectations
- Maintain key messages and images, branding compliance
- Clearly communicate timelines and delivery dates
- Establish and maintain regional Canva accounts
- Assure all accounts are active and functional
- Manage access for all users, maintaining central log-in information
- Provide clear communication to studios and regional teams on best practices
- Develop self-serve templates to improve efficiency
- Manage design and production of printed and promotional material with outside vendors
(typically signage, apparel, promotional items, holiday items, Convention materials, etc.)
- Develop and maintain streamlined process to collect requests and manage expectations
- Align key messages and images, branding compliance
- Clearly communicate timelines and delivery dates
Other
- Actively communicate with studio and regional teams (manager meetings, All Aspyr calls)
- Assist with execution of regional marketing, community outreach or HQ events
Title: Social Media Manager
Supervisor: Director of Marketing
Salary: $70,500/year