Where it all began… In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for… There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

First, do they align with our values?

Be Personal – Walk the Member/Employee Path

Be a Leader – Empower, Collaborate, Own

Be Outside the Box – Innovate, Educate, Engage

Be Real – Integrity and Transparency Matter

Be the Connection – Serve our Community

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like… Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career for You? We’re looking for a creative and driven college intern to join our Creative & Communications team (a part of the Marketing Division). This internship is designed for someone who wants to do more than observe—you’ll contribute to real marketing initiatives that directly support membership growth, digital reach, and performance measurement.

You’ll gain hands-on experience across social media content strategy, website optimization, and campaign asset development while helping us strengthen how we connect with our audience and measure success.

What You’ll Be Doing

Support the planning and management of our social content calendar aligned to marketing priorities
Contribute to the execution of social media campaign assets, including giveaways and engagement initiatives
Help track and report on engagement, audience growth, and campaign performance
Research and evaluate influencer partnership opportunities
Develop evergreen content focused on financial education and product awareness
Partner with our development agency to review SEO performance on key website pages
Contribute to recommendations for on-page optimizations and content improvements
Support tracking and reporting on website traffic and engagement metrics
Participate in campaign concepting and content creation across marketing channels
Conduct competitive research to inform creative direction
Help organize and expand brand assets and content library
Prepare presentations and briefs for internal stakeholders on progress and strategic recommendations

What We Look For In You

Currently pursuing a Bachelor's degree in Marketing, Visual Design, Communications, Business, or related field
Strong interest in digital marketing, branding, social media, and content strategy
Excellent organizational and time management skills
Comfortable working across multiple projects and deadlines
Strong written and visual communication skills
Familiarity with social media platforms and content creation tools
Proficient in Microsoft Excel, PowerPoint, and basic data analysis tools
Self-starter with the ability to work independently and in a team environment

Preferred Skills (Not Required):

Basic understanding of SEO principles or digital analytics
Experience with design tools like Canva, Figma, or Adobe Creative Suite
Exposure to content planning, campaign strategy, or brand development

REQUIRED COMPETENCIES:

Customer Focus - Is dedicated to meeting the expectations of internal and external customer
Approachability - Is easy to approach and talk to; Spends extra effort to put others at ease
Peer Relationships - Is seen as a team player and is cooperative
Decision Quality - Makes good decisions based upon a mixture of analysis, experience and judgment
Problem Solving - Uses rigorous logic to solve difficult problems with effective solutions
Drive For Results - Steadfastly pushes self and others for results
Interpersonal Savvy - Relates well to all kinds of people; builds constructive and effective relationships
Integrity and Trust - Is widely trusted; is seen as a direct truthful individual
Listening - Practices attentive and active listening; Has the patience to hear people out
Action Oriented - Full of energy for things they see as challenging, not fearful of actin
Personal Learning - Seeks feedback; Displays a high level of curiosity and translates it into new approaches to problem solving
Creativity - Challenges conventional practices in a constructive manner

What You’ll Gain:

Hands-on experience working on real marketing campaigns tied to measurable business outcomes
Exposure to social media strategy, SEO, and digital performance analytics
A portfolio of work that includes live campaigns and content
Experience collaborating with cross-functional teams and external partners
Insight into how creative work directly supports growth and acquisition
Mentorship and guidance from experienced marketing and creative leaders
Opportunities to present ideas, insights, and recommendations
The ability to make a visible impact on brand presence and engagement

Note: This job description is non-contractual and is not an exhaustive list. It may be added to or changed from time to time.

Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an hourly salary of $20.00 to $25.00.

Our Benefits

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

401(k) and Employer Match
Health, Vision, Dental and Life Insurance
Annual Incentive/Bonus Program
Tuition Reimbursement Program
11 Paid Holidays + Competitive PTO package
Home & Consumer Loan Program (Discounted Rates)
Professional development and training programs
On-demand personal coaching resource
Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Creative Marketing Intern

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