Studio Sales & Experience Coordinator – Waxing the City Dunwoody
Full-time
Dunwoody, GA, USA
About the job
Responsive recruiter
Benefits
- Bonus based on performance
- Employee discounts
- Training & development
Studio Sales & Experience Coordinator – Waxing The City Dunwoody DRIVE SUCCESS. LOVE WHAT YOU DO. At Waxing the City Dunwoody, we don’t just provide services; we provide confidence. We are seeking a high-energy, sales-motivated Studio Coordinator to be the driving force behind our studio’s growth. This isn't a "sit-behind-the-desk" role—it is a dynamic position for someone who loves to connect with people, close sales, and build a community.
THE MISSION Your goal is to maximize every client interaction. You will be responsible for the "full circle" experience: from the first welcoming greeting to the final retail sale and rebooking. If you are someone who enjoys hitting targets, "curating" a social media presence, and ensuring a business runs like a well-oiled machine, we want to talk to you.
Primary Sales & Growth Responsibilities
- The 5-Step Close: Take full ownership of the 5-step closing process. You will lead the conversation to ensure every client leaves with their next appointment booked and the right products in hand.
- Retail Performance: Meet and exceed weekly retail sales goals by educating clients on post-wax care and our professional product lines.
- Membership Growth: Proactively pitch and sell our membership programs to build long-term client loyalty.
- Social Media Marketing: Act as our "Local Influencer." Create, post, and monitor engaging content (IG/TikTok) to drive new bookings and highlight our retail offerings.
- Strategic Booking: Don't just book appointments—optimize them. Adjust the schedule to fill gaps, move appointments for better flow, and maximize daily revenue.
OPERATIONAL EXCELLENCE
- Inventory Control: Complete weekly inventory audits to ensure our top-selling retail and back-bar items are never out of stock.
- Client Connection: Personalize our brand by sending out handwritten thank-you cards and managing follow-up communications.
- Studio Standards: Ensure the studio remains "tour-ready" at all times with impeccable cleanliness and organized retail displays.
Qualifications Required:
- Sales Mindset: You aren't afraid to "ask for the sale" or suggest an add-on service.
- Goal-Oriented: You thrive when given targets for rebooking rates and retail dollars.
- High Tech-Fluency: Experienced with social media platforms and able to learn our booking/POS software (Zenoti) quickly.
- Professional Grit: The ability to handle a busy lobby, a ringing phone, and a social media post all with a smile.
Preferred
- Proven track record in retail sales, salon/spa environments, or membership-based businesses.
Benefits & Perks
- Competitive Base + Performance Incentives
- Supportive, High-Energy Company Culture
- Professional Growth in Sales & Marketing
- Employee Discounts on Services and Retail
Compensation: $12.00 - $14.00 per hour
WAXING THE CITY CAREERS
At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.