Client Solutions Manager

Our client is looking for a Client Solutions Manager to join their team!

What You’ll Do Be Doing:

• Keep clients, grow them and run delivery cleanly.
• Keep the team aligned - and operating efficiently through better systems and technology.
• Own client relationships across launches, seasonal campaigns, and always-on programs. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.
• Translate data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
• Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns. Keep work on-brand, on-time, and within margin.
• Manage renewal timelines. Identify upsell opportunities. Drive Net Revenue Retention. Be able to speak confidently about account growth with real numbers.

Requirements:

• 5+ years in influencer or creator marketing
• Strong hands-on campaign experience, with real fluency in Meta and TikTok
• Clear track record of account growth and retention - bring numbers
• Experience measured against revenue, retention, or NRR KPIs
• Experience integrating AI tools into your day-to-day work to drive faster execution, better insight, and smarter workflows.
• Commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you’ve managed.