Community Coordinator
Minneapolis, MN, US (Remote)
About the job
Who We Are:
Biom is changing the way people clean by making products that are better for your home, your routine, and the planet. Our flagship product is the first-ever refillable, biodegradable wipe system, designed to sit proudly on your countertop and seamlessly fit into your day.
We started with one simple idea: cleaning shouldn’t be a compromise. So we designed a system that’s effective, sustainable, and elevated - proof that good design can make good habits easier. From our proprietary dispenser to our human-safe and plastic-free refills, we’ve created an entirely new way to clean, and we’re just getting started.
At Biom, we believe form and function go hand in hand. We’re building a brand that puts care into every detail - because when the small things work better, life feels better. We’re a team of builders, creators, and problem-solvers who move fast, think big, and aren’t afraid to roll up our sleeves. If you’re energized by smart design, purposeful growth, and redefining a dusty category from the ground up, you’re in the right place.
Who You Are:
You’re deeply tapped into social culture and love discovering new creators, trends, and ideas. You have a strong sense of what feels “cool” and on-brand, and you’re excited by the idea of helping Biom show up everywhere in a way that feels elevated and relevant.
You’re highly organized and proactive, able to manage a high volume of outreach, product gifting, and creator conversations while keeping programs running smoothly.
You enjoy building relationships and being part of a community – engaging with creators online while staying tapped into new creators, trends, and ideas.
You’re curious, scrappy, and eager to learn. You’re excited to work closely with the Director of Influencer + Partnerships and support programs that connect social, creators, and brand storytelling.
Requirements
What You’ll Own:
Creator Gifting & Seeding Programs
- Own the day-to-day execution of Biom’s creator gifting and seeding initiatives across monthly programs and campaign launches.
- Source and identify creators across Instagram, TikTok, and emerging platforms who align with Biom’s brand, aesthetic, and values, with a strong pulse on trends and cultural relevance.
- Manage the full lifecycle of gifting partnerships, including outreach, relationship building, product coordination, and content tracking.
- Work across a large and growing pool of creators, helping ensure Biom consistently shows up across platforms in a way that feels elevated, tasteful, and culturally relevant.
- Maintain a steady pipeline of creators to support high-volume gifting and consistent content generation.
- Ensure all creator content is captured, organized, and accessible for use across social, paid media, and broader marketing channels.
Creator Relationships & Community Engagement
- Build and nurture strong, genuine relationships with creators, influencers, and emerging voices within Biom’s community.
- Actively engage with creators and their content across social platforms by liking, commenting, and supporting posts to strengthen relationships and brand affinity.
- Monitor inbound creator inquiries and identify organic brand advocates, bringing them into Biom’s creator ecosystem.
- Stay deeply tapped into creator culture, consistently bringing forward new and relevant creators and opportunities.
Program Operations & Content Tracking
- Maintain organized systems to track creator outreach, gifting, and content across a high volume of partnerships.
- Track deliverables and monitor timelines to ensure content is received and properly documented.
- Monitor performance across creator content and surface insights on top-performing creators, formats, and trends.
- Support ongoing reporting and provide recommendations to improve creator selection, outreach strategy, and overall program performance.
Campaigns, Events & Cross-Functional Collaboration
- Support the Director of Influencer + Partnerships across brand campaigns, product launches, partnerships, events, and activations.
- Assist with logistics and coordination, including note-taking, timelines, deliverables, and internal communication.
- Bring forward ideas for creator collaborations, partnerships, and activations that feel culturally relevant and aligned with Biom’s brand.
- Partner cross-functionally with Social, PR, Growth, Paid Media, and Creative to support a wide range of marketing initiatives.
Benefits
We aim high, and that includes how we hire. Every role at Biom comes with competitive pay, meaningful impact, and real room to grow.
We work hard, but we also believe in balance. Expect generous PTO, top-tier benefits for you and your family, a monthly stipend to support your health, a free Biom subscription (obviously), and a few more perks designed to support your wellbeing and headspace. Let’s just say: we take care of our people, the way we ask them to care for our brand. We can’t wait to share more with you!