Account Strategist

Overview

Social House, Inc.® is an award-winning Digital Growth Agency, driven to strategically transform brands through elevated content, influencer ecosystems, and modern distribution across paid, owned, and earned channels. We go beyond traditional social media and advertising by tapping into cultural conversations with strategies designed to be both creative and measurable.

Our methodology is rooted in our TriVision Approach bridging Strategy, Content, and Growth Distribution to produce agile, original, and occasionally unconventional narratives that resonate, perform, and scale.

Job Description

We are seeking an Account Strategist to serve as a client-facing strategic lead responsible for guiding integrated digital marketing initiatives with a strong understanding of brand strategy, social ecosystems, content, creators/influencers, and performance measurement. This role blends relationship management, strategic vision, and a data-informed mindset.

The Account Strategist is not only the primary client contact, but also a strategic thought partner who connects brand positioning, audience insights, content development, channel strategy, and measurement into cohesive, growth-driven programs. This individual should be fluent across digital ecosystems including organic social, influencer/creator programs, paid media (as needed), web/landing experiences, and emerging platforms and understand how these pieces work together to drive results.

You will manage high-visibility accounts in an agile, fast-paced environment, partnering closely with Strategy, Creative, Content, Project Management, and Growth/Performance teams to ensure work is strategically sound, creatively compelling, and continuously optimized.

Responsibilities

The following is a summary of general job responsibilities, this summary is not all-inclusive and may be broadened or changed to meet changing business needs.

Client Relationship Management:

• Act as the primary strategic point of contact for assigned clients.
• Build and maintain strong, long-lasting client relationships rooted in trust, clarity, and outcomes.
• Translate client business objectives into integrated digital strategies with clear KPIs and success metrics.
• Lead regular client meetings, including weekly status calls and strategic planning sessions.
• Present strategies, insights, performance trends, and forward-looking recommendations with confidence and clarity.

Strategic Leadership & Paid Media Direction:

• Lead the development of integrated growth strategies across organic, paid, influencer/creator, and emerging channels.
• Define the role of each channel in the ecosystem (awareness → consideration → conversion → loyalty), ensuring cohesive storytelling and measurable outcomes.
• Guide messaging and narrative development rooted in audience insights, platform behavior, and cultural relevance.
• Partner with internal specialists (Content, Creative, Influencer, Growth/Performance, Web) to shape integrated plans that align with brand positioning and business goals.
• Use insights and performance signals to refine strategic direction, creative approach, and distribution choices.
• Proactively identify optimization opportunities, testing frameworks, and growth strategies.

Project & Budget Management:

• Oversee planning and execution of strategic deliverables to ensure alignment with scope, timing, and budget.
• Collaborate with internal teams to allocate resources effectively across content production, creators/influencers, and media/distribution investments.
• Maintain visibility into budgets, pacing, and performance trends (where applicable).
• Partner with Finance and internal leads to ensure accurate budget tracking, forecasting, and scope management.

Performance Monitoring & Reporting:

• Analyze performance across integrated efforts (organic, creator, paid where applicable, and key web/conversion signals) to identify trends, opportunities, and risks.
• Translate data into actionable insights and strategic recommendations.
• Lead development and presentation of monthly and quarterly business reviews.
• Ensure reporting connects metrics back to business impact and client objectives (not just channel outputs).

Collaboration & Cross-Functional Alignment:

• Partner closely with Strategy, Content, Creative, Influencer, and Growth/Performance teams to ensure cohesive execution from concept to deployment.
• Lead brainstorms and provide strategic guidance to ensure deliverables align with objectives and audience behavior.
• Communicate client feedback clearly and ensure alignment before deliverables are presented.
• Resolve challenges proactively and maintain forward momentum across accounts.

Client Retention & Growth:

• Identify opportunities to expand initiatives and integrated services.
• Proactively recommend new testing initiatives, channel expansions, creator partnerships, audience growth strategies, and innovative cross-functional opportunities that accelerate performance and long-term brand growth.
• Support new business initiatives and strategic pitches as needed.
• Contribute to long-term client growth through strategic leadership and measurable impact.

Requirements

Mandatory:

• 5+ years of experience in digital account management, integrated strategy, or growth marketing at an agency.
• Demonstrated ability to lead integrated digital strategy across organic social, content, and distribution (paid a plus, not the sole focus).
• Strong understanding of digital performance and measurement, including a working knowledge of metrics across engagement, traffic, conversion, and revenue outcomes (as applicable to client goals).
• Experience leading strategic presentations and articulating both creative rationale and performance-informed recommendations to clients.
• Analytical mindset with the ability to translate data into clear strategic direction and prioritization.
• Strong command of audience insights, segmentation, and full-funnel frameworks—plus the ability to apply them across multiple channels.
• Experience collaborating with multi-disciplinary teams across creative, content, influencer/creator, and growth/performance functions.
• Proficiency in project management, collaboration, and productivity tools.
• Excellent communication, presentation, and stakeholder management skills.
• Strong organizational skills with ability to manage multiple accounts and priorities.
• Client-first mindset with a proactive, solution-oriented approach.

Nice to haves:

• Bachelor’s degree in Marketing, Business, Communications, or related field.
• Experience in Tech, Finance, Fashion, Beauty, Retail, or Lifestyle industries.
• Familiarity with analytics/reporting ecosystems and experimentation practices (testing roadmaps, learnings libraries, measurement planning).
• Demonstrates intellectual curiosity, strong focus, and the ability to remain composed in fast-paced client environments.

Additional Information

• Reports to: SVP of Client Relations
• Experience: Minimum of 5 years
• Functions: Account Strategy
• Growth: Sr. Account Strategist, Associate Director, Account Strategy, Director, Account Strategy, Senior Director, Account Strategy
• Salary Range: $85K - $110K
• Industries: Marketing and Advertising – Tech, Finance, Fashion, Beauty, Retail, and Lifestyle

New Hire Expectations

WITHIN 1 MONTH, THIS PERSON WILL

• Be introduced to Executive, Strategy, Content, Client Services, Growth/Performance, and Creator/Influencer teams to gain a holistic understanding of Social House, Inc. methodology and values.
• Learn internal systems, reporting tools, and integrated workflow processes across strategy, content, and distribution.
• Receive downloads on active client scopes, benchmarks, and strategic priorities.
• Observe client calls and business reviews to understand tone, expectations, and strategic standards.

WITHIN 3 MONTHS, THIS PERSON WILL

• Transition into primary strategic contact for assigned accounts.
• Lead weekly status calls and contribute to monthly and quarterly business reviews evaluating performance signals, identifying optimization opportunities, and presenting forward-looking recommendations.
• Demonstrate strong understanding of channel roles and resource allocation across accounts (content, creators, distribution).
• Provide data-backed recommendations to improve outcomes across integrated programs.
• Collaborate effectively across departments to ensure strategic alignment and high-quality execution.

WITHIN 6 MONTHS, THIS PERSON WILL

• Fully own strategic direction for assigned accounts.
• Lead monthly and quarterly business reviews with confidence and authority.
• Build and implement testing frameworks that improve measurable outcomes and creative effectiveness.
• Proactively surface upsell and expansion opportunities rooted in business goals and performance insights.
• Potentially manage or mentor a Coordinator or Junior Account team member.