Marketing Manager

Who You Are You are a creative and detail-driven marketing professional who takes pride in bringing luxury brands to life through thoughtful content and polished execution. With 2-3 years of experience in hospitality, lifestyle, or luxury marketing, you understand how every touch-point - from a social media post to a website update - shapes a guest’s perception of a brand.

You combine creativity with strong organization, bringing an eye for elevated visual storytelling while managing multiple projects and deadlines with care. You enjoy the balance of conceptual thinking and the hands-on work required to bring ideas to life across digital platforms, content creation, and marketing campaigns.

You take pride in the details, understanding that in luxury hospitality the smallest touches often shape the most memorable guest experiences. You enjoy the craft of bringing ideas to life, whether through thoughtful content creation, precise brand execution, or the behind-the-scenes coordination required to make an initiative successful.

You are collaborative, proactive, eager to learn, and someone who enjoys working closely with cross-functional teams to execute thoughtful marketing initiatives that support both brand and revenue goals. You also understand how to communicate in a refined brand voice, ensuring every piece of content reflects the elevated standards of a luxury hospitality experience.

What You Do Working closely with and reporting to the Director of Marketing, you will help execute a wide range of marketing initiatives that support brand awareness, guest engagement, and revenue generation across the hotel’s outlets and experiences.

You will assist in managing the hotel’s digital presence across its website, social media channels, third-party listings, and review platforms to ensure that all content remains accurate, visually compelling, and aligned with The Joseph’s luxury brand standards. This includes contributing to editorial calendars, creating and scheduling social media content, and monitoring campaign performance to help refine marketing strategies.

You will also support the development of marketing collateral such as presentations, proposals, menus, advertisements, and promotional materials. Working closely with internal teams across the hotel, you will help promote dining experiences, events, and special activation's that enhance guest engagement and drive awareness.

Additionally, you will support the day-to-day operations of the marketing department, ensuring initiatives move smoothly from concept to execution. This includes coordinating reservations for media and VIP guests, arranging hotel amenities, managing marketing invoices and expense tracking, preparing meeting recaps, and assisting with general project logistics. You are comfortable balancing creative marketing work with the operational tasks that support it.

Job Requirements Marketing Platforms & Tools

Working knowledge of:

• Adobe Creative Suite (Photoshop, InDesign, Lightroom, Premiere preferred)
• Canva
• Website CMS platforms (Squarespace, Marriott CMS, or similar)
• CRM platforms and email marketing tools (Emma or similar, such as Cendyn or Mailchimp)
• Social media management tools (Sprout Social or similar)
• Google Analytics and basic reporting tools
• Microsoft Office / Google Workspace

Digital & Content Skills

• Social media content creation and platform management (Instagram, Facebook, LinkedIn)
• Photography editing
• Video editing and Reel creation preferred
• Digital campaign coordination
• Copywriting with an understanding of luxury brand voice
• Content calendar management
• Basic SEO understanding
• Online reputation management (Google, TripAdvisor, OTA review platforms)

Professional Skills

• Strong written and verbal communication skills
• Highly organized with strong project management abilities
• Ability to manage multiple deadlines in a fast-paced environment
• Collaborative mindset and comfort working cross-functionally with multiple teams
• Strong attention to detail consistent with luxury brand standards
• Comfort managing administrative marketing tasks such as invoice tracking, reservations, amenities coordination, and project documentation

Preferred Experience

• Experience in luxury hospitality or lifestyle brands
• Familiarity with Marriott brand standards and marketing platforms
• Experience coordinating influencer partnerships or media visits
• Event marketing experience for restaurants, activations, or hospitality experiences

WHERE YOU WORK

The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.

WHY YOU’RE HERE

Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service and helping create/ curate elevated guest experiences, and that is exactly what we do.

Benefits

• Medical/Dental/Vision
• 401K
• Paid Time Off
• Free Meals during work
• Discounted room benefits
• Free Parking

Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law.