E-Commerce & Data Entry Specialist

E-Commerce & Administrative AssistantExperience:

Are you passionate about e-commerce and looking to grow your career in a fast-paced and dynamic environment? We are seeking a dedicated and detail-oriented E-Commerce & Administrative Assistant to join our team. This role involves a variety of tasks that are critical to the success of our online business, including customer service, operations, content creation, and administrative support.

Responsibilities:

Customer Support

• Respond promptly to customer emails and chats, providing excellent customer service.
• Oversee product returns, review return reports, and ensure resolutions are processed efficiently.

Marketing & Content

• Create and send weekly marketing emails and coupons.
• Maintain and optimize ongoing marketing campaigns.
• Develop engaging content for TikTok and other social media platforms to promote our brand and products.

E-Commerce Operations

• Generate accurate shipping labels and ensure timely order processing.
• Create and upload product listings across various e-commerce platforms.
• Optimize current listings for visibility, accuracy, and conversion.
• Conduct product and market research to identify trends, new products, and potential brands for expansion.
• Assist in building and maintaining the image and identity of our product lines.

General Administrative Support

• Assist with printing, filing, labeling, and other daily office tasks.
• Help prepare packages and samples for influencers, customers, or affiliates.
• Organize inventory shelves and maintain tidy workspaces in both the warehouse and office.
• Participate in regular team meetings to report on progress and share ideas.
• Maintain cleanliness and organization of shared office areas to ensure a productive work environment.

Qualifications:

• Previous experience in e-commerce or a related field is preferred.
• Familiarity with platforms such as Amazon, TikTok Shop, and Shopify is a plus.

Skills:

• Strong written communication skills.
• Excellent attention to detail and ability to multitask.
• Proficiency in Microsoft Excel, Google Workspace, and basic graphic design tools (preferred).
• Basic understanding of digital marketing and social media trends.

Attributes:

• Self-motivated and proactive.
• Strong organizational and time-management skills.
• Willingness to learn and adapt to new tools, systems, and responsibilities.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Experience:

• E-commerce: 3 years (Required)

Language:

• English and Spanish? (Preferred)

Ability to Commute:

• Farmingdale, NY 11735 (Required)

Work Location: In person