Communications Specialist

Are you an experienced Communications Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Communications Specialist to work at their company in Redmond, WA.

Position Summary: We are seeking a full-time Social Media Manager to support how executives and developers engage on social media. This role is responsible for helping leaders across the studio engage with the gaming community and the broader games industry in ways that feel authentic, thoughtful, and community-oriented. The focus of this role is not corporate channel management or broadcast marketing. Instead, it is about enabling real people inside the studio, executives, and developers to participate meaningfully in social conversations, share perspectives and progress, and build trust with players, creators, and peers. This includes helping individuals show up online in ways that are human, credible, and aligned with the studio's values and community standards. The role will report directly to the Director of Social & Influencer and partner closely with Marketing, Communications/PR, Community, Game Development teams, and the Global Leadership Team. Together, you will ensure individual social activity supports broader franchise moments, cultural conversations, and developer storytelling while preserving each leader's or developer's authentic voice.

Primary Responsibilities/Accountabilities :

• The team supports marketing and social media for a large gaming studio.
• Contribute to the social voice for the gaming marketplace. Collaborate with social and influencer teams to manage and drive awareness and engagement for marketplace content on owned social media channels. Create and implement social strategies and campaigns, and engage with players, brands, and influencers on social media platforms. Manage content calendars, schedule, draft copy, and post on social media channels. Monitor analytics and reporting, with potential for light moderation duties.
• Content and social communications strategy, collaboration, and implementation (e.g., copywriting and publishing).
• Social media data analysis and reporting.
• Engagement and moderation duties as needed, with additional support required from time to time.
• Support executives and developers in maintaining an active, authentic, and community-oriented social media presence across platforms such as X, LinkedIn, Instagram, and other relevant community channels.
• Partner with leaders to draft, edit, and refine social posts in their voice, ensuring content feels human, credible, and aligned with the studio's tone, values, and community standards.
• Develop content ideas that highlight developer insights, creative processes, leadership perspectives, and behind-the-scenes context, helping bring fans closer to the people behind the games.
• Coordinate posting cadence and platform approach for individual accounts, balancing consistency with flexibility and real-time participation in relevant conversations.
• Monitor engagement and surface meaningful community conversations, sentiment, and feedback to executives, developers, and internal partners.
• Collaborate closely with Marketing, Communications/PR, Community, and Game Development teams to ensure individual social activity aligns with major franchise moments, announcements, and cultural conversations.
• Help leaders and developers navigate community interaction thoughtfully, including advising on responses where appropriate, while maintaining discretion and brand safety.
• Ensure all content and activity adhere to gaming studio standards, including confidentiality, compliance, brand safety, and community guidelines.
• Contribute to reporting and qualitative insights that help inform best practices for executive and developer social engagement.

Qualifications:

• 5-8 years of experience in the field.
• An undergraduate degree in a related field is required.
• The ideal candidate has a background in gaming and significant experience as a social media executive communications professional at a large company or communications agency. Experience in reputation management, specifically on social media and building brands for executives and developers, is preferred. High creativity and a balance between a creative and data-driven mentality are essential. Previous knowledge of games or experience is advantageous.
• Minimum 5 years of experience with exceptional knowledge of social platforms and online communities, including how conversations form, evolve, and spread across platforms such as X, LinkedIn, Instagram, and community-driven spaces.
• Minimum 5 years of experience with strong social copywriting skills, with the ability to write and edit in the voice of different individuals and adapt tone appropriately for executives, developers, and community audiences.
• Minimum 5 years of experience with the ability to interpret engagement, sentiment, and community feedback qualitatively and contextually, using insights to inform recommendations, best practices, and ongoing improvement.
• 5 years of experience supporting social media presence for high-visibility individuals, teams, or organizations, including experience planning, drafting, and managing social content for executives, developers, creators, or community-facing leaders.
• Strong familiarity with gaming or adjacent gaming and developer ecosystems is strongly preferred.
• Exceptional knowledge of social platforms and online communities, including how conversations form, evolve, and spread across platforms such as X, LinkedIn, Instagram, and community-driven spaces.
• Proven ability to influence without authority, particularly when working with senior leaders, developers, and cross-functional partners.
• Experience with Sprinklr and/or native platform analytics is preferred.
• Strong social copywriting skills, with the ability to write and edit in the voice of different individuals and adapt tone appropriately for executives, developers, and community audiences.
• Ability to interpret engagement, sentiment, and community feedback in a qualitative and contextual way, using insights to inform recommendations, best practices, and ongoing improvement.