Account-Media Coordinator

Job Title: Account / Media Coordinator

Position Overview

The Account / Media Coordinator is a key member of the account and media teams, supporting paid media execution, reporting, public relations initiatives, and campaign coordination. This role is intentionally designed as a developmental position for future media buying responsibilities, providing hands-on exposure to campaign set-ups, vendor and client communication, reporting, traffic, and performance tracking across multiple client accounts.

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Essential Duties & Responsibilities

Campaign & Media Set-Up Support

· Assist with campaign set-ups across paid digital media platforms

· Assist with paid media campaign activations according to approved strategies

· Gather, organize, and present research to inform campaign strategy and recommendations

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Reporting, Tracking & Performance Support

· Assist with data entry and data transfers from vendors and clients into internal reporting agency reporting software or client facing spreadsheets

· Support campaign optimizations by helping analyze trends and client data

· Capture Proof of Performance materials, including launch screenshots, live placements, event posts, and sponsorship documentation for clients

· Maintain accuracy, organization, and quality control across all deliverables

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External Vendor Communication & Coordination

· Support communication with external media vendors, including participation in select weekly or monthly calls as assigned

· Assist with gathering vendor updates, planning information and confirmations of placements.

· Help streamline vendor communication to support efficiency across the media team

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Order Entry & Traffic Coordination

· Manage internal order entry within media software upon campaign approval

· Save and organize all orders and supporting documentation, following agency standards

· Learn and follow agency order entry processes to understand what we buy, why it matters, and how it impacts reporting and performance

· Support traffic coordination for accounts you are assigned to, managing templates, and ensuring deadlines are met

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Account Management & Client Support

· Support account executives for assigned accounts, assisting with campaign execution across paid media, social, influencer, and event activations

· Help coordinate multiple tactics across diverse campaigns, gaining exposure to integrated marketing strategies

· Assist with internal coordination and client-facing support to ensure smooth execution

· Attend and participate in agency-managed events for assigned clients

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Public Relations & Community Outreach

· Conduct outreach to community partners including schools, non-profits, and media outlets for PR opportunities

· Help coordinate PR initiatives tied to client promotions, seasonal campaigns, and events

· Maintain strong working relationships with internal team members and external partners

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Additional Responsibilities

· Stay current on trends in advertising, paid media, social platforms, and PR

· Attend and actively participate in team, agency, and client meetings

· Contribute to idea generation, brainstorming sessions, and creative problem-solving

· Continue building knowledge of media buying fundamentals, platforms, and reporting workflows

· Be a positive, collaborative, and accountable member of the team

· Bring forward ideas that improve efficiency, storytelling, and campaign performance

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Communication & Professional Skills

· Communicate clearly, coherently, and professionally in written and verbal formats

· Engage in open, candid communication with internal teams and vendors

· Listen actively, ask thoughtful questions, and solve problems collaboratively

· Build strong relationships across departments

· Represent the agency and clients professionally at all times

· Be accountable for delivering high-quality work on time and within scope

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Agency Culture Expectations

· Be a team player who inspires trust, collaboration, and accountability

· Demonstrate a passion for doing excellent work and continuous improvement

· Collaborate effectively across multiple departments

· Operate with integrity, dedication, and a strong work ethic

· Treat all people with respect—internally and externally

· Actively uphold and champion the agency’s brand, culture, and values

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Growth Opportunity

This role is designed as a clear stepping-stone into media buying. Through direct involvement in vendor communication, campaign set-ups, reporting, flow chart tracking, traffic coordination, and performance storytelling, the Account / Media Coordinator will gain the foundational experience necessary to grow into a media-focused role within the agency.