Digital Marketing and Public Relations Coordinator

Four Seasons

Full-time

Nashville, TN, US

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About the job

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City. Public Relations Coordinator – Four Seasons Hotel Nashville

About the Role

Four Seasons Hotel Nashville is seeking a creative and detail‑oriented Public Relations Coordinator to support and execute strategic public relations and digital marketing initiatives. This role enhances brand awareness, elevates the hotel's public image, and protects its online reputation through engaging content, strong media relationships, and alignment with Four Seasons brand standards.

What You Will Do

  • Develop curated photography and videography content that reflects Four Seasons Nashville's brand identity for use across official social media and digital platforms.
  • Assist with managing the hotel’s social media presence—primarily Instagram, Facebook, and X/Twitter—to drive engagement and meaningful community interaction.
  • Monitor and manage the hotel and restaurant’s online reputation across platforms including Google, TripAdvisor, Revinate, Facebook, and Yelp.
  • Build and maintain relationships with influencers, and support the collection and strategic use of User‑Generated Content (UGC).
  • Support and execute integrated digital marketing and public relations initiatives in collaboration with the Senior Director of Public Relations & Marketing and Public Relations Manager.
  • Update and maintain the hotel’s website, mobile app, and external booking engines to ensure accuracy and brand alignment.
  • Track performance through social media analytics tools and prepare monthly reporting with insights and recommendations.
  • Support email marketing campaigns and ensure digital leads and business opportunities are properly followed up.
  • Assist with media relations efforts including coordinating interviews, photo shoots, media visits, and maintaining up‑to‑date press clippings and media lists.
  • Participate in marketing‑related meetings, assist with promotional events, coordinate vendor activities, and support the preparation of presentation materials for marketing and ownership meetings.
  • Non‑essential: Provide administrative support, proofread marketing materials, assist with site inspections and events, and support vendors with design, printing, and production needs.

What You Bring

  • Bachelor’s degree in journalism, communications, public relations, or equivalent professional experience.
  • 3–5 years of public relations experience; prior hospitality or food & beverage experience preferred.
  • Strong interpersonal skills and established relationships with media, community partners, or business contacts.
  • Excellent written and verbal communication skills, with attention to detail, creativity, and brand consistency.
  • Ability to multitask, prioritize, and work independently in a fast‑paced environment.
  • Proficiency with social media platforms, analytics tools, and monitoring systems.
  • Ability to develop compelling story angles, create newsworthy opportunities, and follow through with pitch leads.

What We Offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

Schedule & Hours

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