Salon Front Desk Manager & Social Media Coordinator

Full job description

Job Summary:
We are seeking a dynamic & experienced Salon Coordinator to oversee our salon operations and lead our team to success. The ideal candidate will have a passion for the beauty industry, exceptional leadership skills, and previous salon or spa industry experience.

Salon Front Desk Manager

• Responsibilities:

- Manage daily salon operations, including front desk, booking appointment, processing payments, staff scheduling, inventory management, social media management, and customer service

• - Ensuring that the salon environment meets cleanliness and hygiene standards required by law (Ensuring the salon is kept clean and tidy
• -Disinfecting tools and equipment
• -Washing, drying and folding towels
• -Resolving client complaints
• -Request reviews from clients and grow our reviews on the platforms

- Oversee salon staff performance, providing guidance, training, and support
- Negotiate with vendors for product purchases and maintain inventory levels
- Develop and implement training programs to enhance staff skills and performance
- Conduct phone screen interviews for hiring new salon staff
- Implement sales strategies to drive revenue growth
- Ensure a high level of customer satisfaction through quality service delivery

Qualifications:
- Proven experience in salon industry
- Strong leadership and interpersonal skills
- Knowledge of CRM & sales management
- Ability to speak multiple languages is advantageous (multilingual)

Social Media Coordinator

• Responsibilities:

- Manage daily salon operations, including front desk, booking appointment, processing payments, staff scheduling and customer service

• -Develop and implement social media strategies across platforms like Facebook, Instagram, Google, Pinterest, YouTube, Wix, TikTok etc.
• -Create engaging and shareable content, including posts, videos, ad graphics.
• -Monitor social media channels, respond to comments, and engage with the online community
• - Develop and execute social media strategies that align with overall marketing goals.
• -Get to know what engages people on different social media platforms
• -Search for interesting articles, stories, and resources related to our industry, and share them on our social media
• -Keep an eye on blogs, forums, and social networks and join the conversations
• -Plan out fun content schedules for our company brands on a weekly and monthly basis

- Oversee salon staff performance, providing guidance, training, and support
- Negotiate with vendors for product purchases and maintain inventory levels
- Conduct phone screen interviews for hiring new salon staff
- Utilize POS systems for transactions and sales tracking
- Implement sales strategies to drive revenue growth
- Ensure a high level of customer satisfaction through quality service delivery

Content Management:

• -Knowledge in WordPress to update website
• -Content update and refresh on weekly basis
• -Paid Ads: Instagram and Facebook
• -Drive aggressive user acquisition campaigns across various paid and non-paid channels, including social media, app stores, influencers, and add networks
• Qualifications:

- Proven experience in salon industry
- Strong leadership and interpersonal skills

• - Knowledge of CRM & sales management

- Ability to speak multiple languages is advantageous (English, Spanish)

• -Grip on sales
• -Proven experience (6 months to 1 year) in within a digital marketing agency
• -Strong understanding of digital marketing channels, tools and trends
• -Demonstrated success in developing and executing comprehensive marketing strategies

Job Types: Full-time, Part-time, Contract

Pay: $15.00 - $20.00 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Morning shift

Work Location: In person