Affiliate Community Manager (TikTok)

Affiliate Community Manager (TikTok)

Location: Remote

Employment Type: Full-time

About The Role We’re looking for a dynamic Affiliate Community Manager (TikTok) to build and nurture

relationships with our affiliate creators. You’ll be the bridge between our brand and the creator

community driving excitement, sharing updates, and ensuring affiliates feel supported and

engaged. This role combines community management, creator outreach, and operational

execution to strengthen our TikTok affiliate program.

Key Responsibilities

• Community Engagement

○ Manage and grow affiliate chat groups on Discord and Lark.

○ Build strong relationships with creators by fostering collaboration and excitement

around brand campaigns.

○ Share brand updates, briefs, product launches, and campaign news to keep

affiliates informed.

○ Answer questions promptly to drive engagement and maintain trust.

• Creator Onboarding

○ Support new affiliates through onboarding, ensuring they understand program

guidelines and opportunities.

○ Provide clear communication and resources to help creators succeed.

• Midtier Creator Outreach

○ Use Kalodata to identify midtier TikTok creators that meet program criteria.

○ Send batch outreach messages to invite creators into the affiliate program.

○ Monitor and respond to inquiries via the TikTok affiliate email inbox.

• Operational Support
• Coordinate product shipments to creators using Shopify.
• Track outreach, engagement, and shipping activities to ensure smooth execution.

Qualifications

• Minimum of 3 years as an Affiliate Community Manager, working directly with content

creators to build and sustain engagement.

• Experience managing online communities (Discord, Lark, or similar platforms).
• Strong communication skills with the ability to tailor messaging for creators.
• Knowledgeable with TikTok creator ecosystem and affiliate marketing.
• Comfortable with outreach tools and data platforms (e.g., Kalodata).
• Organized and detail-oriented, with experience handling operational tasks like email

monitoring and product fulfillment.

• Proactive, empathetic, and passionate about building creator relationships.

Nice to have

• Creative Curiosity: An innate drive to bring both analytical rigor and creative exploration

to every project.

• Proactive Mindset: A personality that gets "restless" when campaigns are merely

"running fine" and is always looking for the next test.

• AI Fluency: While AI tool usage is expected, a high degree of comfort and fluency is

considered a core part of the workflow.

What We Offer

• Opportunity to shape and grow a vibrant TikTok affiliate community.
• Collaborative environment with room to innovate and experiment.
• Exposure to influencer marketing, affiliate operations, and brand-building strategies.
• Competitive compensation and growth opportunities.

Working conditions

• Type: Full-Time.
• Location: Fully Remote.
• Structure: Individual contributor reporting directly to the TBD
• Collaboration: Close daily collaboration with the Ecommerce team, Social team, and

TikTok Agency

• Tools: Gorgias, Teams, Discord, Lark, etc

If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

Who We Are: LTVplus – Your Global Remote Team

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide.

We’re a remote-first company with a team spread across the globe, embracing flexibility and

diversity in everything we do. We work with various clients, bringing personalized support to

enhance their customer experiences.

When You Join LTVplus Your Mission Will Be To

• Be the voice of the brand, providing personalized and top-notch support.
• Collaborate with our awesome team to boost customer satisfaction and share insights.
• Use various tools and platforms to engage social media community and help elevate

brand engagement

• Adapt to different client needs because every day is a new adventure!

Tech Checklist: Gotta Have It!

• A reliable computer (preferably younger than 3 years) and a stable high-speed internet

connection.

• Some experience with Customer Support softwares would be awesome!
• Savvy in social medial applications
• A quiet, cozy workspace to handle calls and chats like a pro.