Front Desk Receptionist and Social Media Coordinator

Job Summary
We are seeking a dynamic and energetic Front Desk Receptionist and Social Media Coordinator to be the welcoming face of our organization while also driving our digital presence forward. In this dual role, you will manage front desk operations, ensuring a warm, professional environment for visitors and staff, while also crafting engaging content and managing our social media platforms. Your enthusiasm, creativity, and organizational skills will help foster positive relationships with clients, partners, and the community, all while amplifying our brand through innovative digital marketing strategies. This paid position offers an exciting opportunity to blend exceptional customer service with impactful social media management.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and directing them appropriately
• Manage incoming calls, emails, and inquiries efficiently, ensuring prompt responses
• Maintain a tidy and organized reception area that reflects our professional image
• Develop, schedule, and publish engaging content across various social media platforms
• Design eye-catching graphics and visuals utilizing Adobe Photoshop, Illustrator, or Creative Suite to support marketing campaigns
• Monitor social media channels through social listening techniques to gauge audience sentiment and engagement
• Implement SEO strategies by conducting keyword research and optimizing content for search engines
• Track website traffic and social media analytics using Google Analytics and web analytics tools to measure campaign effectiveness
• Coordinate with the marketing team on branding initiatives, public relations efforts, and promotional activities including Facebook Advertising campaigns
• Manage relationships with followers, partners, and influencers to enhance brand visibility and reputation
• Proofread all digital content to ensure clarity, accuracy, and brand consistency
• Assist in e-commerce activities by updating product listings or promotional materials online when needed
• Capture high-quality photographs and videos for social media content creation

Experience

• Proven experience in front desk operations or administrative support roles demonstrating excellent interpersonal skills
• Prior experience managing social media accounts for a business or organization is highly preferred
• Familiarity with social media management tools such as Hootsuite or Buffer
• Strong graphic design skills using Adobe Photoshop, Illustrator, or Adobe Creative Suite applications
• Knowledge of SEO best practices, keyword research, Google Analytics, and web analytics tools
• Experience in digital marketing campaigns including Facebook Advertising and branding initiatives
• Ability to create compelling visual content through photography or video editing software such as Adobe Premiere or similar tools
• Exceptional proofreading skills with attention to detail in all written communications

Join us in creating a vibrant environment where exceptional customer service meets innovative digital storytelling! This role offers a fantastic platform for energetic individuals eager to develop their skills in both front desk management and cutting-edge social media marketing.

Pay: $18.00 - $20.00 per hour

Work Location: In person