Marketing Coordinator (Venue)

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources Job Title: Venue Marketing Coordinator

What is Batbox? Batbox is a sports technology company reinventing how the world plays, experiences, and connects through baseball. By blending immersive gameplay, data-driven technology, and scalable business models, we are building a global ecosystem that makes baseball accessible, social, and unforgettable.

From our flagship venue in Addison, Texas, to a rapidly growing network of licensed installations and stadiums across North America and beyond, our proprietary platform powers a unified player experience. Whether it’s through our real-time analytics or our world-class hospitality, we invite everyone to step up to the plate. Join us as we scale the future of sports entertainment.

Who We’re Looking For As the Batbox Venue Marketing Coordinator, you are the \"boots on the ground\" engine driving local venue growth and community engagement. Reporting to the Manager of Marketing Operations, you play a critical role in translating high-level brand strategy into localized action that drives immediate foot traffic and venue loyalty. You are a natural connector who manages local influencer relationships, coordinates neighborhood outreach, and ensures our in-venue promotions are executed with high energy and precision.

This is a fully in-person role consisting of 4 weekdays most working out of our head office (with regular travel working at our Addison Batbox) and 1 weekend day per week working from the Addison Batbox Venue to ensure presence when the venue is most popular. You must be willing to be outside the venue 50-60% of the time for community outreach and work weekends and holidays as needed. This role requires being active when people are out in the community at popular events and cultural moments to maximize brand exposure and lead generation.

Guided by Batbox’s core values—Be a Good Human, Amp the Experience, Lead Together, and Level Up—you help us grow the brand in ways that are meaningful, memorable, and always on message.

Your Impact Local Outreach & Community Engagement

• Lead localized outreach, including business drops and neighborhood networking to build brand awareness.
• Coordinate local venue activations such as weekday programming (i.e. Leagues, Trivia Night) or national holiday promotions.
• Act as the primary point of contact for local partnership opportunities and community donation requests.
• Coordinate team of hourly Brand Ambassadors to support in outreach and internal marketing efforts.

Community Relations

• Respond to reviews, web contact submissions, and other venue inquiries.
• Manage the execution of local influencer and VIP visits, ensuring every guest has an \"Amped\" experience.
• Capture organic content from the venue to share with Brand Coordinator.
• Track and report on the success of local influencer activations and partnership deliverables.

Campaign Execution & In-Venue Promo

• Own the promotion of in-venue campaigns, ensuring signage and marketing materials are up-to-date and properly displayed.
• Support the rollout of seasonal and one-off campaigns by coordinating local launch requirements.
• Work closely with the creative team by requesting localized marketing materials, menus, and trade signage.

Sales & Digital Support

• Collaborate with the Event Sales team to support local lead generation and outreach for networking events.
• Assist the Manager of Marketing Ops in identifying local trends and opportunities for geo-targeted paid media boosts.
• Monitor local venue performance and guest feedback to propose creative ways to increase repeat visits.

Trend Monitoring & Brand Growth

• Stay current on social, cultural, and design trends to help keep Batbox content relevant and on-brand
• Bring fresh, creative ideas to the table for content themes, formats, and guest engagement

Qualifications

• 1 to 3 years of experience in marketing for a sports, entertainment, or lifestyle brand
• Exceptional interpersonal skills with the ability to confidently speak to anyone, engage potential guests in high-traffic environments, and act as a vibrant \"Rockstar\" ambassador for the brand.
• Strong organizational skills with the ability to manage a schedule and proactively secure local community outreach and partnership opportunities.
• Proficiency in professional communication with the ability to master the Batbox tone, ensuring all guest interactions and review responses are clear, concise, and conversational.
• Ability to walk, stand, or sit for extended periods in indoor and outdoor environments, occasionally lift or move items up to 30 lbs, and work in environments with elevated noise levels.
• Bachelor’s degree in Marketing, Communications, or a related field.

Keys to Success

• You are a local expert. You love being out in the community and have a pulse on the local businesses, influencers, and trends that matter to our guests.
• You are a master of execution. You don't just plan—you do. You thrive on the variety of managing multiple local activations at once.
• You connect the dots. You understand how a digital campaign translates into a physical guest experience and ensure nothing is lost in translation.
• You are a natural collaborator. You work seamlessly across sales, creative, and digital teams to ensure our venues are always supported and on-brand.
• You care about the guest. You treat every influencer visit and community event as an opportunity to Level Up the Batbox brand.