Social Media Manager
Full-time
Collierville, TN, USA
About the job
We are seeking an experienced, strategic Social Media Manager to manage and execute the North America multi-channel social media presence while partnering closely with the Sr.Director, Global Social Media to ensure consistency, performance, and innovation across channels.
Key Responsibilities
- Map out and execute the North America social media strategy in alignment with global social vision, standards, and priorities.
- Drive audience growth, engagement and performance across all priority social platforms, with a strong emphasis on TikTok, Instagram, YouTube, and short-form video.
- Partner closely with the Sr. Director, Global Social Media to translate global content and influencer strategy into market-relevant execution.
- Develop and execute integrated social media campaigns supporting commercial goals, product launches, and brand storytelling.
- Assist Sr. Director, Global Social Media in developing the influencer and creator community for North America, including identification, briefing, content development, execution and performance evaluation.
- Serve as the primary social media partner to cross-functional teams (sales, marketing, creative, regulatory, legal), ensuring alignment and on-time execution.
- Oversee content planning, asset development, publishing and optimization across platforms with social content creation as needed.
- Lead community management strategy, including engagement, escalation, and moderation best practices.
- Analyze performance, synthesize insights, and deliver concise reports and actionable recommendations to optimize content, channel strategy and influencer activations.
- Stay ahead of platform trends, emerging formats and cultural moments to drive innovation and relevance.
You’ll Be a Great Fit If You:
- Are a strategic, self-directed marketer with a strong eye for content who can operate with autonomy while aligning to global direction.
- Can flex seamlessly between strategy, creation, execution, and optimization.
- Bring strong creative instincts paired with analytical rigor and performance accountability.
- Thrive in cross-functional, matrixed environments and can influence without direct authority.
- Have a passion for health, wellness, and purpose-driven brands.
- Understand how to balance brand-building, community engagement, and distributor/B2B support.
Qualifications
- 4-6+ years of experience in social media, digital marketing, or brand marketing.
- 4+ years of hands-on experience owning and managing social media channels for a brand or organization.
- Proven experience developing content strategies and executing campaigns that drive measurable results, particularly on Instagram and TikTok.
- Proven experience shooting and creating social-native content (you can provide links to content you have createdalong with writing samples)
- Experience building and managing influencer/creator partnerships and content programs.
- Strong working knowledge of social platforms, publishing tools, analytics, and performance reporting.
- Experience collaborating with creative teams and managing content workflows end-to-end.
- Excellent written, verbal and presentation skills; comfortable communicating with senior stakeholders.
- Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
- Bachelor’s degree preferred.