Manager, Account Management
Full-time
Chicago, IL, USA
About the job
Position Summary
The Manager, Account Management is a centralized role that will be tasked with driving Influencer strategy and client management within OM’s dedicated managed service product, Omnicom Influencer. The core responsibility of the role is leading client/agency client communications, presenting campaign strategy and campaign reporting, including serving as liaison between creator activation personnel and creator-direct management. The role will serve all OM agencies across the organization, working in symphony with clients and IATs on the execution and amplification of Creator campaigns.
Reports to: Director, Account Management
Responsibilities
Account Management:
- Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
- Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
- Lead client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
- Leverage OM Influencer tech platform for influencer discovery and client content review in concert with creator activation personnel
Practice Excellence:
- Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
- Work in partnership with OM COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement
Required Skills & Experience
- In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
- Strong relationships with Influencer community
- Thorough understanding of the Influencer ad and organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
- Excellent relationship building with internal and external stakeholders
- Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
- Analytical evaluation of campaign performance for optimization and contextualization of results in client reporting
- Creative minded with ability to translate social trends and influencer archetypes to client business objectives High levels of integrity, autonomy, and self-motivation
- Strong business acumen and the ability to make highly impactful decisions in a timely manner
- Bachelor’s degree (Marketing/Advertising/Communications preferred)
- 3-6 years of experience within Influencer and media environments
- Hands on experience managing Influencer campaigns and client management with blue-chip companies
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.