Sales Account Associate

Kalsec

Kalamazoo, MI, US

About the job

Job Summary:

Protect and grow assigned accounts through consultative and strategic selling techniques and prospecting for new accounts. The main objective is to obtain new sales for Kalsec’s product lines, meeting both face to face and virtually with key buying influencers and demonstrating the value of Kalsec solutions through end-use application presentations and demonstrations as well as negotiating to maintain current and new business with ingredient buyers.

Essential Job Responsibilities:

  • Primary contact for assigned accounts. In essence, the “face” of Kalsec with these accounts.
  • Drive achievement of budgeted sales volume, revenue, and gross margin growth for prospects and assigned customers by leading collaborative sales efforts with internal and external cross‑functional partners.
  • Maintain current customers and develop new customers, always striving to increase the quality of communication between Kalsec and assigned customers.
  • Develop account strategies and navigate negotiations with direction and support from management and mentoring from more experienced colleagues.
  • Deliver interactive PowerPoint presentations developed by Marketing, including product demonstrations, with customization supported by management as needed.
  • Maintain professional and technical knowledge by attending educational workshops as assigned, keeping a technical journal, reviewing professional publications, and establishing personal networks.
  • Continually gather and assess information on pricing, product quality, applications and competitive activity, and to recommend policy changes.
  • Develop annual forecasts for assigned accounts.
  • Maintain clear records of activity with each account including projects and their progression, correspondence, contacts and opportunities in Salesforce.com.
  • Monitor, expedite, develop and assist with support functions for customers i.e. customer service, regulatory, technical and applications information.
  • Represent Kalsec at trade shows, meetings and conventions.
  • Work collaboratively with Marketing and Product Management to develop strategies for potential new or modified products.
  • Fulfill the duties and responsibilities of the position in a fashion that is consistent with KALSEC VALUES.
  • Maintain full compliance with company Quality Assurance (Q.A.) policies, objectives, and procedures in all aspects of the role.

Qualifications:

Required

  • Bachelor’s degree in Business, Marketing, Food or Nutritional Science, Biology, Chemistry, or a related field, or an equivalent combination of education and relevant experience within the food ingredients industry.
  • Strong interpersonal and communication skills, with the ability to work collaboratively as part of a team.
  • Intermediate or higher proficiency in Microsoft Excel, Word, PowerPoint, and Teams.

Working Conditions:

  • Regular use of the Microsoft Office Suite.
  • Use of Salesforce (SFDC) and LinkedIn.
  • Less than 50% travel required, primarily in support of assigned accounts.