TikTok Shop Associate | Biossance

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

Why be a TikTok Shop Associate at THG Beauty?

Biossance is a pioneering clean beauty brand built on biotechnology, efficacy, and sustainability. Powered by sugarcane-derived squalane and cutting-edge science, Biossance delivers high-performance skincare that's safe for people and the planet. Available at Sephora and leading global retailers, Biossance continues to drive innovation within prestige skincare - where Beauty Meets Biotech.

This is a unique, cross-functional role designed to launch and support TikTok Shop as a performance-driven commerce channel. You will be the primary internal point of contact for our TikTok Shop operations, working closely with our external agency (SuperOrdinary) and internal teams (Paid Media, eCommerce, and Influencer) to ensure our content and shop execution drive revenue while reinforcing our leadership in clean, science-led beauty.

As a TikTok Shop Associate, you'll:

• Drive the daily execution of TikTok Shop, including SKU setup, catalog health, and product bundling.
• Act as the "go-to" for managing our promotional calendar to ensure exclusive offers align with broader DTC and retail (Sephora) guardrails.
• Serve as the main Biossance liaison for our TikTok Shop agency to ensure seamless execution and platform compliance.
• Lead outreach to the creator affiliate ecosystem, enabling partners with the information and tools they need to sell effectively.
• Bridge the gap between data and creativity by translating performance insights from TikTok Ads and Shop into clear, simple briefs for our social and influencer teams.
• Stay at the forefront of TikTok culture by identifying emerging hooks, formats, and narratives to optimize our strategy across all digital destinations.
• Partner closely with Paid Media (Pete & Kai) and eCommerce (Alexia) to ensure TikTok initiatives support our overall business goals and maintain pricing integrity.
• Assist in gathering performance data to share insights and "wins" with the leadership team.

What skills and experience do I need for this role?

• 1–3 years of experience in eCommerce, digital marketing, or social commerce.
• Experience in a start-up or fast-paced brand environment where you have successfully navigated ambiguity.
• A genuine passion for the TikTok ecosystem and an understanding of how creators and trends drive consumer behavior.
• High organizational skills with the ability to manage a promotional calendar, SKU lists, and agency deliverables with high attention to detail.
• Analytical curiosity and a comfort level evaluating creative content and performance data to provide actionable feedback.
• Strong communication skills and a collaborative spirit, as this role sits between many different departments.
• A solutions-oriented mindset and an eagerness to help build a new channel from the ground up.
• Must be able to work from the San Francisco office 3 days per week.

What's in it for me?

• Salary: $XX-XX
• Hybrid Work Model - 3 days office/ 2 days home
• Medical, Dental, Vision plans
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Exclusive employee discounts off THG Brands

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.