Global Application & Technical Service Leader – Health (B2B)
Full-time
Madison, WI, USA
About the job
Are you passionate about innovation that transforms everyday products into extraordinary experiences?
About the Role
This role is a critical growth enabler for our Probiotics and Health Science Ingredients business, the leader in the probiotics, dietary supplements industry, with significant upside potential operating in a fast‑moving, influencer‑driven, high‑volatility market.
The Global Head of Applications & Finished Format Innovation will elevate formulation excellence, finished format capability, and application thought leadership across regions, transforming applications from a support function into a source of differentiation, speed, and commercial impact.
This leader will combine deep technical expertise, innovative thinking, and strong change‑management capabilities to raise the performance, consistency, and influence of global application teams—ensuring our solutions win in a market that moves at lightning speed.
· Leadership, Change and Culture:
- Lead a global capability transformation, lifting technical depth, formulation creativity, and business relevance across regions.
- · Create a culture of urgency, accountability, and innovation, aligned with the pace of a fast‑evolving market.
- · Develop and mentor top technical talent, building succession strength and leadership depth.
- · Challenge legacy ways of working and drive disciplined change management across diverse cultures and geographies.
- · Foster knowledge sharing and horizontal collaboration to multiply impact globally.
Technical Expertise:
- Strong understanding of how formulation, strain characteristics, processing, various delivery formats and stability interact to
deliver real‑world performance for a probiotic blend.
- Proven ability to translate complex science into differentiated, scalable,
commercially winning solutions
that could be showcased with impact to our B2B customers .
· Where You’ll Make a Difference
- Set the g
lobal vision for formulation and finished format excellence
, positioning Applications as a strategic enabler of growth and competitive advantage.
- Lead and transform global Application and Technical Service teams, elevating capabilities, standards, and
business impact across
regions.
- Drive innovation in probiotic delivery formats, enabling r
apid translation of strain science into market‑ready, scalable, consumer‑relevant solutions.
- Embed
speed and agility
into application development, optimizing processes to match fast‑cycle, influencer‑driven market dynamics.
- Establish global best practices and platforms for formulation, stability, and performance validation, accelerating time‑to‑market.
- P
artner closely with Commercial, Marketing, and Product Management
to shape compelling customer solutions, launch narratives, and tradeshow concepts.
- Serve as a visible
technical thought leader,
externally with customers and internally as a catalyst for learning and ambition
Education and Experience
- Advanced degree (MS or PhD) in Microbiology, Food Science, Biotechnology, or related field.
- Minimum 15 years of experience, with 10 years in probiotics (preferred) or wider dietary supplement ingredients.
- Proven leadership in large, global, matrix organization, with success leading through influence.
- Proven leadership in managing cross cultural teams and cross-functional projects.
- Demonstrated ability to operate at the intersection of science, commercialization, and speed.
- Commercial acumen and B2B sales support experience.
- Excellent communication and stakeholder engagement skills.