Social Media Manager

About Us

BAGGU is a design focused bag company based in San Francisco, California. We are a small but hard-working team of people dedicated to making bags that feel good to use.

For more information on our company visit us at baggu.com or follow us on social media @baggu.

Please note that info@baggu.com is used for Customer Experience inquiries - please do not use this channel for Application inquiries.

About the Role

BAGGU is looking for a strategic Social Media Manager to lead our digital presence in a way that serves our evolving marketing, brand, and business goals. The ideal candidate knows how to build and engage an active community while driving measurable results. We're seeking someone with proven experience working with high-visibility brands, cultivating passionate online communities, and translating insights into action.

Location and Working Hours

• Open to San Francisco Bay Area based candidates
• Hybrid - 2 days in office, 3 days remote
• Working hours are 10am - 6pm PT, with some weekend availability and travel required

Responsibilities

• Lead social media strategy across all platforms to drive traffic and conversions to our website through engaging content and storytelling
• Develop and execute comprehensive social content strategy that aligns with marketing initiatives while maintaining consistent brand presence across platforms
• Create detailed content calendars (short and long term); partner with Creative team to produce and optimize platform-specific assets that resonate with target audiences
• Monitor and analyze social media metrics, customer behavior trends, and campaign performance to optimize strategy and ROI
• Manage community engagement by monitoring customer sentiment and overseeing responses to comments, DMs, and public forums.
• Proactively identify and capitalize on emerging opportunities, including new platforms, features, and moments to maximize brand visibility and engagement
• Oversee product seeding initiatives by identifying and managing relationships with key influencers and brand partners
• Oversee curation and integration of user-generated content across marketing materials such as website, email, and product pages

Requirements

• Minimum 4 years of experience in social media management, preferably in fashion e-commerce
• Demonstrated success managing social media presence for a high-visibility brand with 500K+ engaged followers across platforms and engaging with online communities
• Strong analytical skills; expert in tracking and reporting on performance, and translating data into strategic direction
• Proven track record of growing social media engagement and driving conversions through organic and paid social initiatives
• Excellent written and verbal communication skills with ability to adapt concepts across different platforms
• Experience developing creative briefs and providing strategic direction to creative teams
• Proficiency in social media management tools and analytics platforms
• Demonstrated knowledge of current social media trends, best practices, and platform-specific content strategies
• Experience in influencer relationship management and product seeding campaigns
• Strong project management skills with ability to coordinate multiple initiatives simultaneously

Nice to Haves

• Track record of working on long lead timelines and is familiar with fashion/DTC release schedule
• Understanding of e-commerce customer journey and conversion optimization
• Experience working with external brand partners

Benefits

• Time Off: 16 days PTO + 11 company holidays
• WFH Stipend
• Health Insurance (with optional Dental and Vision)
• Optional: FSA/HSA and commuter benefits
• 401k: Eligible after 1 year
• Other Perks: Virtual Yoga Classes and BAGGU employee discount

Pay Transparency

• $100,000 Base salary
• Exempt (not eligible for overtime)