Responsibilities About the team

The TikTok Shop team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for a Content Design Manager to lead a team of international content designers that cover multiple areas of the e-commerce business.

We're looking for a manager who thrives in a fast-paced environment, is able to effectively manage and collaborate across timezones, has experience advocating for the CD discipline, and is equally as skilled as a leader as they are a content designer. Though this is a management role, a core expectation is deeply understanding CD workflows and supporting key areas of the business by delivering projects.

Responsibilities:

- Deliver high-quality content in a fast-paced, cross-cultural work environment

- Ensure UX/UI meets content and design standards and champion best practices

- Define practical solutions and processes for large-scale problems

- Develop strong product narratives in partnership with stakeholders

- Lead a team of 6+ content designers of various levels

- Facilitate projects, align on priorities, allocate resources, and strengthen collaboration with global XFN

- Establish and maintain a positive team culture and strengthen the CD team's skills

- Provide actionable feedback, drive consistency, and improve content quality and team efficiency

Qualifications Minimum qualifications:

- 5+ years experience in content design, UX writing, content strategy, copywriting, UX, or equivalent fields

- 2+ years experience in managing, mentoring, coaching, and developing a team

- Excellent written and verbal communication skills

- Ability to lead a team while also delivering individual projects

- Experience collaborating with Product Management, Design, Legal, Engineering, and Localization teams

- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements

Preferred qualifications:

- E-commerce experience

- Experience working on a global product with international partners in different time zones

- Strong interest in social app products, user and influencer behavior, and associated trends

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA\-request

Job Information 【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $164160 - $303012 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

TikTok Shop - Content Design Manager, Consumer

About the job