Marketing & Operations Assistant (Client Service + Digital Marketing)

Marketing & Operations Assistant (Client Service + Digital Marketing)

Company: HiArt Hair LLC
Location: Lanham, Maryland (On-site)

HiArt Hair LLC is a fast-growing cross-border e-commerce company specializing in hair product retail. As our business and online presence continue to expand, we are seeking a reliable and execution-focused Marketing & Operations Assistant to support both in-person client service and digital marketing operations.

This is a hybrid role combining daily operational support, client interaction, and hands-on digital marketing execution. This position is ideal for candidates who are detail-oriented, dependable, and interested in growing in e-commerce and digital marketing.

Recent graduates are welcome. Candidates on OPT are welcome. Visa sponsorship may be considered for strong long-term performers.

Key ResponsibilitiesClient Service & Operations (Daily Priority)

• Welcome and assist visiting clients, introduce products and answer product questions.
• Support product selection assistance and in-person customer experience.
• Assist with inventory organization and shipment preparation.
• Support daily operational tasks including product listings and order processing.
• Maintain organized operational records and documentation.

Digital Marketing & Online Business Support

• Support daily digital marketing execution across online platforms.
• Assist with social media content posting and basic content coordination.
• Track campaign and sales performance data using Excel.
• Support influencer collaboration tracking and logistics.
• Assist with marketing promotion setup and monitoring.
• Conduct basic market and competitor research when assigned.

Qualifications

• Bachelor’s degree or above.
• Proficient in Microsoft Office, especially Excel.
• Strong attention to detail and ability to follow processes.
• Comfortable handling routine operational and marketing execution tasks.
• Strong sense of responsibility and reliability.
• Strong learning ability and willingness to grow into digital marketing.
• Able to multitask in a fast-paced environment.
• Interest in e-commerce, online business, or digital marketing preferred.

Ideal Candidate

• Execution-focused and dependable
• Comfortable working in both customer-facing and operational roles
• Willing to learn digital marketing tools and platforms
• Team-oriented with strong work ethic

What We Offer

• Hands-on experience in e-commerce operations and digital marketing
• Exposure to real business growth and marketing execution
• Long-term career growth opportunities
• Potential visa sponsorship for strong long-term contributors

How to Apply

Please send your resume to:
forgerandomness@gmail.com

Pay: $40,000.00 - $50,000.00 per year

Work Location: In person