Social Media Coordinator

Social Media Coordinator

Job description

Overview:

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service.
We are looking for a Social Media Coordinator to assist in all aspects of social media that will help us engage with current and prospective customers. The coordinator will be familiar with all relevant social media platforms in order to identify opportunities for our brands. The Social Media Coordinator will facilitate conversations, interact with the public through social media and analyze metrics and reports. The Social Media Coordinator will work closely across departments to ensure that departmental business objectives are met.

Responsibilities:

• Manage company’s entire social media presence across Instagram, Facebook, LinkedIn, TikTok
• Plan weekly social media editorial calendar, which includes: shooting, editing, curating content – video & imagery, and writing copy in a voice that is consistently on-brand.
• Maintain monthly content calendar to ensure all content is being published according to an optimized schedule and brand requirements, across all social media platforms.
• Engage with fans, influencers, and customers on social media accounts and platforms to foster a sense of community and brand loyalty, as well as replying to all client comments and inquiries, forward inquiries o appropriate department
• Monitor digital footprint
• Analyze content performance and engagement
• Keep up with the latest innovations and best practices in social media.
• Stay up-to-date on trending topics, bloggers and influencers in the luxury jewelry and watch industries.
• Manage internal budget for boosted posts
• Build and maintain relationships with outside vendors through consistent communication
• Publish products on company's website based on or because of social media postings.
• Participate in company sponsored events, and/or charity events.
• Create schedule and deploy email blasts for London Jewelers as well as our brand partners, keeping alignment with marketing plans

Qualifications/Experience:

• Minimum of one year of experience in social media (specifically on TikTok, Facebook, and Instagram).
• Experience with social media management tools including Meta Business Suite
• Efficient with time management and multi-tasking
• Experience with Google analytics, Adobe Photoshop.
• Strong creative writing skills, as well as grammar, proofreading and editing skills.
• Excellent organizational skills and a strong attention to detail.

Preferred Qualifications

• Prior experience working in e-commerce preferred.
• Bachelor’s Degree. Preferred degrees in English, Marketing or Creative Writing, but other degrees are acceptable.

Job Type:

• Full-time
• In office/stores

Salary:

• $30.00 per hour

Benefits:

• 401(k) with employer matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Will include working non-traditional hours, including days, weekends and holidays
• At least one weekend day to work a full 8-hour shift from home or scheduled event

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Pay: $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person