Affiliate & Brand Ambassador Coordinator

About Cords Club

Cords Club is a one-stop shop for trendy, meaningful jewelry that's safe, stylish, and designed to be worn every day. We create pieces that not only look good, but feel good, too. All of our jewelry is made from hypoallergenic, skin-safe materials and crafted with comfort in mind.

At Cords Club, our jewelry designs are built to inspire confidence and self-expression. With a growing customer/fan base, strong online presence, and rapidly expanding product line, Cords Club is on a mission to become a go-to destination for modern, conscious jewelry lovers.

As we scale, we're looking for someone who can build a real community around our brand & not just manage a program. We want our affiliates and ambassadors to feel supported, encouraged, and genuinely connected to Cords Club. This role is about relationships first, revenue second.

🎯 About the Role

We're looking for an Affiliate & Brand Ambassador Coordinator to build, scale, and manage our affiliate program. This role is responsible for recruiting creators, customers, and influencers, onboarding and training them, managing ongoing relationships, and driving measurable revenue through commission-based partnerships, bonuses, and gifting.

This person will own the affiliate channel end-to-end and play a key role in expanding Cords Club's creator community. This role is based in our Springville, Utah office 4 days per week.

🧩 Key Responsibilities

Affiliate & Influencer Recruitment

• Identify, recruit, and onboard influencers, creators, and brand ambassadors aligned with Cords Club's brand and audience
• Communicate commission structures, cash bonuses, gifting, and campaign incentives

Program Management & Growth

• Build and manage the affiliate program infrastructure (links, codes, tracking, payouts)
• Develop scalable systems for onboarding, communication, and performance tracking
• Optimize commission tiers and incentives to drive performance

Creator Training & Support

• Educate affiliates and our content creator team on brand guidelines, content best practices, and promotional strategies
• Track and communicate top-performing creative, emerging online trends, creative examples, and seasonal, product, and launch updates to affiliates and content creators
• Help move our top performing affiliates flow into our standard content creator program
• Help move our content creators from our standard content creator program into our affiliate program
• Provide creative direction to help creators struggling to make sales to emulate content that is performing well while maintaining authentic creator voices
• Act as the primary point of contact for affiliates and ambassadors

Performance Tracking & Reporting

• Monitor affiliate performance (sales, engagement, ROI)
• Identify top-performing creators and scale those relationships
• Report on channel growth, revenue contribution, and campaign results

Relationship Management

• Build long-term relationships with creators
• Manage ongoing communication, campaigns, launches, and promotions
• Ensure timely payouts, bonuses, and gifting fulfillment

✅ Qualifications

• 2+ years experience in affiliate marketing, influencer marketing, or brand ambassador management (DTC preferred)
• Strong understanding of influencer platforms and affiliate tools
• Experience working with brand ambassadors and influencers from other brands
• Proven ability to recruit and manage creators at scale
• Strong communication, negotiation, and relationship-building skills
• Highly organized with the ability to manage multiple creators and campaigns simultaneously
• Data-driven mindset with the ability to analyze performance and optimize results
• Experience as a content creator/influencer is a strong plus