Digital Content & Social Media Manager

Title: Digital Content & Social Media Manager

Department: Marketing

Reports to: Senior Marketing Manager

Position Type: Salary

FLSA STATUS: Exempt

Company Overview:

State of Play Hospitality is a rapidly growing international operator of tech-enabled social entertainment concepts. State of Play has created and operates several category-leading concepts in the US and UK, including Bounce, Hijingo and Flight Club (under license in North America). All of the group’s concepts offer design-led, immersive environments, upscale food and beverage programs as well as highly engaging gameplay.

Position Purpose:

The Digital Content & Social Media Manager will play a critical role in bringing our brands to lifenthrough compelling, high-quality digital storytelling. This role is heavily focused on hands-on content creation, in-venue capture, editing, and social media management, supporting the centralized marketing team while driving brand awareness, engagement, and in-venue excitement across all platforms. This is a creative, fast-paced role for someone who thrives behind the camera and in the apps — capturing real moments, editing engaging short-form content, staying on top of trends, and executing a consistent, on-brand social presence. The ideal candidate is passionate about hospitality, entertainment, and digital culture, and is excited to grow within a dynamic, creative environment.

Duties & Responsibilities:.

• Capture high-quality photo and video content in-venue using mobile devices, cameras, and audio equipment
• Create engaging short-form and long-form content for social platforms (Instagram, TikTok, Reels, Stories, etc.)
• Edit content using Canva, CapCut, Adobe Premiere Pro, Adobe Photoshop, and Adobe Illustrator
• Ensure all content aligns with brand standards, visual identity, and tone of voice
• Coordinate photoshoots and video shoots and assist on large-scale production shoots
• Schedule, publish, and manage daily social media posts across platforms
• Monitor and engage with online communities through comments, DMs, and interactions
• Track performance and assist in optimizing content based on engagement, reach, and platform trendsSupport influencer visits, media moments, community events, and in-venue activations
• Capture real-time content during events, openings, and brand moments
• Lead content creation across multiple brands and locations as needed
• Execute social content plans in partnership with the centralized marketing team
• Assist with additional marketing responsibilities as assigned

Requirements & Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field
• 2-4 years of relevant marketing, hands-on content creation, and social media management experience preferred (internship experience accepted)
• Strong experience creating content behind a phone, camera, and audio equipment in real-world environments
• Required proficiency in Canva, CapCut, Adobe Premiere Pro, Adobo Photoshop, Adobe Illustrator, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Strong understanding of social media platforms, trends, and digital storytelling
• Highly organized with the ability to manage multiple projects in a fast-paced environment
• Excellent written and verbal communication skills
• Positive, proactive, and eager to learn and grow within a creative marketing team
• Ability to stand, walk, bend, and lift up to 15 lbs as needed for content capture and events
• Availability to work evenings, weekends, and holidays for activations and venue moments
• Authorization to work in the United States

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.

Equal Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.

Requirements & Minimum Qualifications

• 5+ years of experience in public relations or communications, preferably in hospitality, lifestyle, or experiential brands
• Proven experience managing PR agencies and executing local and national earned media strategies
• Strong media relations skills with demonstrated success securing coverage
• Excellent storytelling, writing, and editorial judgment
• Experience supporting executive communications and thought leadership
• Highly organized, strategic, and comfortable operating in a fast-paced environment

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.

Equal Opportunity Statement: State of Play Hospitality is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.