Social Media Manager

Location: Hybrid (In-office + Remote)
Schedule: Company hours 9:00 AM–3:00 PM M-F; some evenings/weekends as needed; occasional travel for shoots or meetings

The Social Media Manager at The Social HQ manages and executes social media marketing for a portfolio of client brands. This role is responsible for content strategy, caption writing, scheduling and publishing, engagement, analytics, and reporting across multiple platforms.

You’ll collaborate closely with the team to deliver strategic, high-quality social media content that aligns with each client’s goals, voice, and brand identity.

This role is ideal for someone who thrives in a fast-paced agency environment, loves managing multiple accounts, and stays current on social trends.

Key Responsibilities

Social Media Account Management

• Manage 7–9 client social media accounts across multiple platforms
• Maintain brand voice, visual consistency, and messaging for each client
• Partner with Account Management to prioritize deliverables and align on goals

Content Strategy, Planning & Publishing

• Create and manage content calendars for each client
• Write engaging captions and supporting copy aligned with brand voice and marketing objectives
• Schedule and publish content consistently and on time
• Source and create engaging content including branded assets, UGC, giveaways, and basic influencer campaigns
• Capture and create content at home, in studio, on location, or during scheduled content shoots

Community Management & Engagement

• Monitor and manage engagement across social platforms
• Respond to comments and DMs appropriately and escalate sensitive issues as needed
• Actively engage with audiences to support brand visibility, customer satisfaction, and marketing goals

Analytics, Reporting & Optimization

• Track and analyze social media performance and key marketing metrics
• Prepare performance reports and provide actionable insights
• Recommend content and strategy adjustments based on analytics
• Stay up to date on platform updates, algorithm changes, and best practices

Collaboration & Communication

• Collaborate cross-functionally with internal teams to ensure campaigns align with overall marketing strategy
• Attend weekly and monthly internal meetings and occasional client meetings
• Support additional marketing or agency tasks as assigned

Qualifications

• 2+ years of experience managing social media for brands (agency experience preferred)
• Strong copywriting and caption-writing skills with the ability to adapt tone across multiple brands
• Deep understanding of major social media platforms, trends, and best practices
• Working knowledge of paid social media, analytics tools, and influencer marketing
• Strong organizational and time-management skills; able to manage multiple accounts and deadlines
• High attention to detail with strong proofreading skills
• Professional discretion when handling confidential client and company information
• Experience using tools such as Slack, ClickUp, or similar collaboration/project management platforms

Additional Requirements

• Valid driver’s license and car insurance
• Ability to pass a background check
• Willingness to travel to the studio, client meetings, and content shoots (in-state and out-of-state as needed)
• Ability to sit for extended periods, lift 30+ pounds, and stand for long periods during content shoots
• Ability to work at least 1–2 days per week in office

(First 4–6 weeks of employment: 3 days per week in office)

Why Work at The Social HQ

At The Social HQ, you’ll work with a collaborative, creative team that values strategy, thoughtful execution, and strong client relationships. You’ll have ownership over your accounts, hands-on involvement in content creation, and the opportunity to grow alongside a fast-moving agency.

Pay: From $50,000.00 per year

Benefits:

• Paid time off

Work Location: In person