Social Media Specialist - Luxury Accessories Brand
Full-time
Norwalk, CT, USA
About the job
Social Media Specialist
The Social Media Specialist helps develop and execute the strategic vision of the brand's social presence, elevating brand storytelling and community engagement across all social platforms. This role shapes how the brand connects with customers in the digital space, building authentic conversations that reflect our heritage and craftsmanship.
Responsibilities Include
- Develop and execute comprehensive organic social media strategy aligned with brand objectives and marketing campaigns
- Create, curate, and manage content calendars across all social platforms (Instagram, TikTok, Facebook, Pinterest, YouTube)
- Partner with creative teams and external agencies to produce engaging social-first content
- Monitor social trends, platform updates, and competitive landscape to identify opportunities for brand differentiation
- Manage relationships with external social media agencies
- Coordinate with internal teams (marketing, merchandising, creative, customer service) to ensure cohesive brand messaging across touchpoints
- Oversee community management, responding to customer inquiries and fostering meaningful brand interactions
- Analyze social media performance metrics, providing insights and recommendations to optimize content strategy and engagement
- Support influencer and creator partnerships, coordinating content deliverables and relationship management
- Collaborate on product launches and promotional campaigns, ensuring social media amplification maximizes reach and engagement
- Track and report on social media content production budgets and vendor relationships
- Stay current on social media innovations, platform features, and emerging channels relevant to luxury retail
Requirements Include:
- Bachelor's degree preferred in marketing, communications, journalism, or related field, but not required.
- Minimum of 3 years of experience in social media management, preferably in fashion, luxury goods, or lifestyle brands
- Deep understanding of social media platforms, algorithms, and best practices for each channel
- Strong visual aesthetic and understanding of luxury brand positioning
- Expertise in social media analytics tools and ability to translate data into actionable insights
- Experience with social media management platforms (Sprout Social, Hootsuite, Later, etc.)
- Understanding of content production workflows and creative brief development
- Excellent writing skills with ability to adapt brand voice across different platforms and audiences
- Experience with community management and customer engagement strategies
- Strong project management skills with ability to juggle multiple campaigns and deadlines
- Understanding of social commerce features and integration with e-commerce platforms
- Photography/video editing skills and familiarity with creative tools (Canva, Adobe Creative Suite) a plus