Account Coordinator, Digital & Content

CBC is a PR and Digital Marketing agency that works with brands committed to making life better. From delicious foods and clean beauty to wellness and sustainability, we champion brands that matter. We're problem solvers, storytellers, and creatives dedicated to communicating what sets our clients apart.

The Role: Account Coordinator, Digital & Content Team (Entry Level)

As an Account Coordinator on the Digital & Content Team, you’ll play a vital support role across a variety of integrated marketing programs. You’re digitally savvy, detail-oriented, and eager to learn the ins and outs of client management, digital content creation, and campaign execution. You’ll support the team by managing assets, keeping a close eye on social channels, and assisting with copywriting and reporting to help ensure day-to-day operations run seamlessly.

This is a great opportunity for someone looking to build a strong foundation in digital marketing and grow into a more strategic client-facing role over time.

Essential Skills, Functions

• Assist with day-to-day account tasks including tracking deliverables, organizing internal documents, and supporting meeting preparation (e.g., agendas, recaps, scheduling).
• Help draft, edit, and proof content for social media, email, and web that reflects each client’s brand voice.
• Support content calendar planning and asset collection for digital campaigns (social, email, influencer, etc.).
• Monitor social media platforms, engaging with communities and escalating issues or opportunities to the team.
• Stay informed on platform trends and help source relevant inspiration or best practices.
• Contribute to campaign reporting by gathering metrics and assisting with presentation materials.
• Conduct research on influencers, competitors, and industry trends to support campaign planning.
• Assist in setting up posts in social media scheduling platforms (e.g., Sprout Social).
• Support CBC House Programs through content creation, social tracking, and reposting attendee coverage to relevant brand or agency accounts.
• Create post-trip social recaps for CBC House Programs, highlighting engagement, reach, and key moments.
• Develop social content for CBC Marketing’s Instagram and LinkedIn channels to support and promote agency initiatives.
• Provide general project support to team members, jumping in where needed to help meet deadlines and exceed expectations.

Qualifications

• 1–2 years of relevant internship or agency experience in digital marketing, communications, or social media
• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
• Eagerness to learn and grow in a fast-paced, collaborative environment
• Excellent written and verbal communication skills
• Strong attention to detail, organizational skills, and ability to multitask
• Familiarity with social media platforms (Instagram, Facebook, TikTok, LinkedIn, X/Twitter, YouTube)
• Proficiency in Google Workspace (Docs, Slides, Sheets), Microsoft Office, Zoom, and Slack
• Experience with content tools like Canva or CapCut; knowledge of Adobe Creative Suite is a plus
• A positive, proactive attitude and willingness to support team needs

Location

• Based in the Boston area
• CBC employees are remote with the occasional in-person workdays or team building activities

CBC is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.