Location: Bentonville, Arkansas

Job Type: Contract

Compensation Range: $45 - 50 per hour

We are seeking a Manager of Creator Operations to lead the execution of creator-led initiatives, brand safety protocols, and creator support strategies for our premier retail media network. In this role, you will oversee influencer campaigns and manage direct supplier relationships, fostering a "Creator-first" environment that prioritizes exceptional service and seamless support across every interaction.

You will act as a bridge between our retial media networks business, product, tech, and design teams to nurture creator partnerships and deliver on supplier-funded projects. This is a high-impact, entrepreneurial position designed for a leader ready to scale our creator ecosystem and solidify our status at the forefront of the content-to-commerce space.

Responsibilities:

Operational Leadership: Manage the day-to-day workflow for the creator and influencer channels, refining operational frameworks and handling creator activations.
Quality & Safety: Implement comprehensive brand safety and creator care strategies to provide a "white-glove" experience for our partners.
Financial & Risk Management: Forecast the economic impact of creator programs, use measurement frameworks to adjust roadmaps, and mitigate business risks.
Reputation Management: Identify potential threats to brand or platform integrity and proactively deploy preventative solutions.
Performance Tracking: Establish KPIs for creator satisfaction and success, developing robust systems for tracking and reporting.
Vendor Management: Oversee external vendor performance, ensuring metrics are met and identifying avenues for collaborative growth.
Cross-Functional Synergy: Partner with stakeholders and external suppliers to ensure timelines and campaign goals are met.
Advocacy: Maintain a "member-first" mindset throughout all internal processes and external campaigns.
Product Integration: Collaborate with the Product team to align business strategies with upcoming launches and technical roadmaps.

Qualifications:

Experience: At least 5+ years of professional experience in Influencer Marketing, Digital Advertising, Operations, or e-Commerce/Retail.
MUST HAVE: Influencer Marketing experience with an agency.
Networking: Proven history of managing relationships with marketing leaders and clients within the media and retail sectors.
Communication: Exceptional interpersonal skills with a "make it happen" attitude-comfortable with everything from high-level meetings to persistent follow-ups.
Organization: Highly detail-oriented with a passion for designing scalable processes and efficient workflows.
Entrepreneurial Spirit: A "builder" mindset with the ability to launch programs from scratch and operate independently in a fast-paced environment.
Collaboration: A demonstrated ability to lead cross-functional teams toward shared success.
MUST BE LOCAL TO Bentonville, AR.

JOBID: 012026-121170

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

MANAGER OF CREATOR OPERATIONS; INFLUENCER MARKETING

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