Account Representative II (Events - US)
Southfield, MI, US
$73k - $82k
About the job
Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally.
This position plays an integral role in supporting SME’s presence and exhibitor relationships for FABTECH, the leading event for metal forming, fabricating, welding, and finishing along with other premier events.
MAJOR FUNCTIONS:
- Promote and sell new and existing exhibitor accounts
- Research and identify new prospect opportunities using technology tools, social media, newsfeeds,
- and other methods.
- Research and identify key contacts within new accounts.
- Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships.
- Provide exceptional customer service to account base.
- Maintain a complete electronic record of sales activity in company CRM system and Salesforce.
- Travel to prospect new customers and service existing customers (to include, but not limited to, SME and competitive events, and customer offices).
- Meet or exceed all sales metrics, as assigned (i.e., call volume, number of meetings, sales revenue, etc.)
- Prepare and present targeted customer proposals
- Prepare for and actively participate in weekly goal setting and goal achieving meetings
- Develop and maintain high level of product, industry, and client knowledge.
- Other duties as assigned.
MINIMUM EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in Business, or Marketing required, or equivalent related professional experience
- Three or more years sales experience with manufacturing, events or tradeshow organization sales preferred.
- Prior phone sales, direct sales or customer service activities required.
- Self-motivated, competitive, and highly driven to exceed set goals.
- Ability to think strategically to identify, generate, nurture and qualify leads to turn them into sales ready opportunities.
- Aptitude for overcoming objections and effectively communicating value proposition to key decision makers and influencers.
- Proficient in standard Microsoft Office programs including Outlook, Word, Excel and Power Point
- Effective written and verbal communication skills; strong organizational skills
- Experience in manufacturing preferred. Experience working in a fast paced, multi-tasking environment
KEY COMPETENCIES:
- Sales and Business Development
- Prospecting and Lead Generation
- Client Relationship Management
- Negotiation and Closing Skills
- Customer Service and Account Retention
- Product and Industry Knowledge
- CRM and Pipeline Management
- Strategic Opportunity Planning
WORKING CONDITIONS:
- Normal office environment
- Primary office location: Southfield, MI
- Regular, in-person attendance required
- Travel required (25% - 50%)
- Some exposure to hazards of forklift, trucks, fumes, etc. on-site
POSITION TITLE: Account Representative II
GROUP: Events
FLSA CLASSIFICATION: Exempt
SME is an Equal Opportunity Employer, including disability and veteran status. Applicants must reside in the United States and be legally authorized to work in the U.S. without the need for sponsorship.
The salary range for this position is $73,000 - $82,000 per year, based on experience and qualifications. Offers typically fall within this range based on individual qualifications and budget availability. In addition to base salary, SME offers a comprehensive benefits package, including medical, dental, and vision insurance, 403(b) with company matching, generous paid time off and holidays, professional development and training opportunities, and additional wellness and work-life balance benefits. Certain positions may also be eligible for bonus/incentive compensation, subject to role and company policies.
SME is currently unable to hire employees residing in California, Colorado, Oregon, or Washington.