Field Services (B2C and B2B)

Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation. This Senior / Enterprise Account Executive role will be focused on the Residential & Commercial Field Services Vertical Markets reporting to the Vice President of Enterprise Sales. This individual will work in partnership with our Marketing, Partnership and Sales team to drive the go-to-market and sales execution in landing new logos. Experience in Field Services is a requirement with key contacts in major accounts.

Position Summary

You are a talented Sales Professional with deep knowledge of the Field-services industries. You have been solving problems ever since you can remember. You jump at the opportunity to share how you can help others succeed and are willing to put the time and effort into making sure your solutions are effective. Your attention to detail and work ethic are key to your productivity and success. You are resilient and see failure as a shining opportunity to gain experience. You do not take no for an answer. You are a solution seller, a strong networker, a hunter, and you know how to grow and expand an account. You know how to navigate a multi-level solution sale encompassing multiple personas inside of an account including coach, champion, influencer, decision maker and economic buyer.

Education & Experience

Bachelor’s degree in business, Technology, Supply Chain, Operations, or related field (MBA a plus).
5–10+ years of quota‑carrying B2B sales experience selling into residential and or commercial field‑service industries.
- Residential Field Services:
- Home Services: HVAC, plumbing, electrical, and home services contractors
- Home Installation Services: appliance installation / service, roofing, window / door Installation, broadband, cable, fiber, flooring, home remodeling, and telecom technicians
- Security & Utilities: Home security & smart‑home installation providers, electric and gas utilities, cable and internet service providers.
- Residential services: pest control, appliance repair, handyperson, house / carpet cleaning, pet service, lawn/yard/outdoor services, mobile glass replacement, grocery delivery, waste management/junk removal, flower delivery and others.
Commercial Field Services:
- Industrial & Equipment Services:
  - Equipment installation, repair, and calibration
  - Preventive and predictive maintenance for industrial machinery
  - HVAC/R (heating, ventilation, AC, refrigeration) services for commercial buildings
  - Elevator and escalator servicing
  - Commercial kitchen equipment repair
Commercial Utilities, Energy, and Infrastructure: Electric grid field operations, gas, water, power line inspection and repair, smart-meter installation and maintenance, Telecom tower installation and field support.
- Building & Facility Services: Commercial security, janitorial, sanitation, facility maintenance (lighting, plumbing, copier, mechanical systems, generator/power, commercial food services and delivery.
- Transportation, Logistics and Fleet Services: Fleet vehicle repair, inspection, and roadside service, warehouse automation equipment servicing (conveyors, robotics)
Proven success selling mobility services, technology solutions, SaaS field service platforms, UEM/MDM, or device lifecycle services.
Demonstrated ability to build and grow business within mid‑market and enterprise multi‑location service organizations.

Industry & Technical Knowledge

Deep understanding of how residential service organizations operate, including:
- Technician dispatch workflows
- Mobile work orders, routing, scheduling, and SLA expectations
- Safety, compliance, and proof‑of‑service requirements
- Inventory, parts, and tool management.
- Customer experience expectations for in‑home visits
Familiarity with the tools and devices used by residential service teams:
- Rugged smartphones and tablets
- mPOS for payments in the home
- Wearables, IoT sensors, mobile printers, and diagnostic tools
Knowledge of Field Service Management (FSM) platforms (e.g., ServiceTitan, Housecall Pro, Salesforce Field Service, IFS, ServiceMax) is highly beneficial.
Familiarity with UEM/MDM platforms: Microsoft Intune, SOTI, Workspace ONE, Samsung Knox and others.
Ability to communicate the full value of Stratix Managed Mobility Services, including:
Device sourcing, provisioning, kitting, & zero‑touch deployment
24/7 Help Desk
Device Lifecycle Management: Depot repair, spare pool management, rapid replacement
Unified Endpoint Management (UEM/MDM)
Telecom Expense Management (TEM)
Mobile Device‑as‑a‑Service (DaaS)

Sales Skills & Core Capabilities

Expertise in consultative, value‑based selling, capable of uncovering operational inefficiencies in residential field service workflows.
Strong ability to map mobility solutions to measurable outcomes such as:
- First‑time fix rate improvements
- Reduced technician downtime / device failures
- Increased route efficiency and daily job completions
- Higher customer satisfaction and lower repeat visits
- Lower mobility TCO through TEM, Stratix Connectivity service offerings and lifecycle services
Experience running discovery sessions with operations, IT, and fleet/field leadership.
Ability to create compelling ROI and TCO models that quantify efficiency gains and OpEx optimization.
Strong negotiation, objection handling, and executive presentation skills.
Solution selling experience including formal training in sales methodologies such as Sandler Selling Method, Challenger, SPIN, Miller Heiman or MEDDPIC strongly preferred.
Experience selling and closing complex multi-year SaaS or Services Sales in Field Services of more than $1 Million of Annual Contract Value.
Proficient in Microsoft Outlook, Word, Excel, and Salesforce.com in addition to basic computer knowledge
Optimize personal sales productivity through effective account mapping, call planning, CRM utilization and other tools such as ZoomInfo, Apollo, and LinkedIn Navigator.

Business & Strategic Acumen

Ability to assess a residential and commercial service organization’s mobile maturity, pain paints, personas, use case, field service technician journey, field service workflows, and support structure.
Ability to position Stratix MMS within the context of:
- Digital transformation initiatives
- Workforce modernization
- Customer experience enhancement
- Risk mitigation, safety, and compliance.
Skilled in developing multi‑year mobility lifecycle roadmaps with customers.

Communication & Relationship Building

Exceptional communication skills across technician supervisors, dispatch managers, IT directors, operations executives, and corporate leadership.
Trusted advisor by understanding day‑to‑day operational constraints of technicians and dispatchers.
Strong cross‑functional collaboration with Stratix’s marketing, sales operations, project management, pre-sales engineering, operations, finance, and customer success teams.

Personal Attributes

High energy, self‑starter, with strong ownership and accountability to growth targets.
Empathy and understanding for field technicians’ real‑world conditions (weather, home environments, physical workload, unpredictable schedules).
Ability to travel regionally or nationally (30–50%) depending on territory.

Preferred Qualifications

Previous experience selling managed mobility services specifically.
Background engaging channel partners, ISVs, or system integrators in field service ecosystems.
Experience selling to franchised or distributed field operations with 1,000 –10,000+ mobile endpoints.
Understanding of device ruggedization needs, accessory ecosystems, and mobile connectivity challenges in residential geographies.

What We Offer

Uncapped potential with a competitive base salary AND uncapped commission structure
Comprehensive new hire training, development, and support led by Industry Leaders
Personalized mentorship from our Sales and Leadership team
Hardware, software, and system training from internal and external partner teams
Sales competitions (Presidents Club) and monetary spiffs to enhance your income.
A comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k match, 10 paid holidays, and Flexible Time Off Policy
A team culture full of healthy competition, teamwork, and recognition – we push each other, win together, and celebrate together!

Senior / Enterprise Field Services Account Executive

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