Social Media and Content Operations Intern

We are seeking a highly organized and motivated Social Media & Content Operations Intern to join our dynamic marketing team. This role is crucial in ensuring the efficiency of our content workflow, the accuracy of our performance reporting, and the continuous flow of creative ideas that drive our brand goals. This is an excellent opportunity for an individual looking to gain hands-on experience in the strategic, logistical, and analytical side of digital marketing by directly assisting the Social Media Manager.

Key Responsibilities

The Social Media and Content Operations Intern will support the Social Media Manager through four primary areas:

1. Performance Reporting & Analysis

• Assist in tracking and compiling weekly and monthly performance reports for all social channels (including Instagram, TikTok, LinkedIn, etc.)
• Assist in monitoring and analyzing key metrics (e.g., engagement rate, reach, conversion) to show how social media activity contributes to established business objectives and goals.
• Help prepare visual summaries and key takeaways to communicate performance results to the wider marketing team.

2. Content Ideation & Strategy

• Actively participate in brainstorming sessions, contributing original ideas for organic and paid social content that aligns with brand messaging and current trends.
• Assist in researching competitor activity and industry best practices to identify new formats, features, and content opportunities to test.
• Support the creative team by collaborating on detailed briefs for new content concepts.

3. Content Creator Partnerships & Fulfillment

• Assist the Social Media Manager in managing logistics for content creator campaigns, including placing product orders, ensuring timely fulfillment, and tracking shipment details to influencers.
• Support the intake, organization, and naming conventions of all submitted creator-generated content and assets.
• Help track and report on the performance metrics of individual creator posts to assess effectiveness and inform future partnership strategy.

4. Reddit Strategy & Community Launch

• Assist the Social Media Manager in developing a launch strategy for establishing the brand's official presence on key Reddit communities (subreddits).
• Support the creation of platform-native content (text posts, image posts, Ask Me Anything formats) specifically tailored to Reddit community guidelines and authentic tone.
• Help monitor relevant subreddits for brand mentions, conversation opportunities, and emerging trends, summarizing insights for the team.
• Assist in establishing and documenting guidelines for authentic engagement and participation within the unique Reddit ecosystem.

Requirements

Qualifications & Skills

• Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
• Proven interest in social media platforms, emerging digital trends, and content creation.
• Strong organizational skills with an emphasis on attention to detail and ability to manage multiple small projects.
• Proficiency in Microsoft Excel or Google Sheets for basic data entry and reporting.
• Excellent written and verbal communication skills.
• Familiarity with social media analytics tools such as Sprout Social, Later, etc. (a plus, but not required).

What You'll Gain

• Direct, hands-on experience in high-level strategic social media management and performance analysis.
• Training in professional scheduling, creator-relationship management, and reporting platforms.
• The opportunity to see your creative ideas executed on major brand channels.
• A deeper understanding of how social media metrics directly tie into overarching company business goals.

Benefits

• Collaborative work environment in a modern office, stocked with drinks and snacks.
• Gym on site
• Exposure to growing ecommerce company
• Discounts on the GOVX website

Pay will be $16.90/hr.

AAP/EEO Statement

EOE. Veterans/Disabled. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position will require successful completion of a background check and drug testing prior to starting employment.

About GOVX

Savings for Those Who Serve

GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the United States military, law enforcement, firefighting, medical services, and government personnel. GOVX is dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.