Head of Growth
Full-time
New York (Remote)
About the job
Who We Are
At A Pup Above, we believe our pets deserve the same quality food we do—real ingredients, real nutrition, and real transparency. We’re revolutionizing the pet food industry with our gently cooked, sous-vide meals made from 100% human-grade ingredients. Sustainability, health, and honesty drive everything we do.
We’re looking for a scrappy, entrepreneurial
Head of Growth
to lead and scale our DTC and ecommerce business. If you want to help build a purpose-driven dog food brand and make a real impact in the lives of dogs and their parents, we’d love to meet you.
The Role
The Head of Growth will own the strategy and day-to-day execution for our Direct-to-Consumer and ecommerce channels across
APupAbove.com
and Amazon. You’ll manage performance marketing, Shopify Plus optimization, Amazon channel development, subscriptions, CRM/lifecycle, and analytics while hitting DTC revenue and profitability goals.
This is a high-impact, hands-on role for someone who thrives in fast-moving environments, can prioritize ruthlessly, and excels at both strategy and execution. You’ll work closely with Creative, Operations, Finance, and Customer Experience, and manage agencies and freelancers.
Key Responsibilities
DTC & Ecommerce Leadership
- Own growth and performance across Shopify Plus and Amazon.
- Develop and execute a full-funnel strategy spanning acquisition, conversion, retention, and LTV.
- Partner with Finance and Marketing leadership on budget planning and pacing.
Shopify Plus, CRO & Onsite Experience
- Own the Shopify Plus storefront: UX, navigation, PDPs, merchandising, bundling, & subscription flows.
- Lead CRO efforts with a strong A/B testing roadmap across PDPs, landing pages, and checkout.
- Prioritize and implement site improvements with dev partners to increase conversion rate and AOV.
Performance Marketing
- Manage and scale paid acquisition across Meta, Google, TikTok, Amazon Ads, affiliate, influencer, and emerging channels.
- Optimize spend for both near-term ROAS and long-term LTV efficiency.
- Drive New-to-Brand growth through audience segmentation and creative/funnel testing.
- Lead and manage agency partners.
CRM, Lifecycle & Subscriptions
- Own lifecycle marketing across Klaviyo & Postscript, including segmentation, flows & personalization.
- Grow subscription revenue through churn reduction tactics and optimization.
- Partner with Creative and agency partners to drive revenue and retention-driven programs.
Amazon and Marketplace Expansion
- Build and own Amazon channel strategy including setup, PDPs, SEO, pricing integrity, ads & reporting.
- Oversee Amazon Advertising performance and agency/execution partners.
Analytics & Reporting
- Build dashboards and reporting frameworks (Shopify Plus, GA4, Amazon).
- Own performance metrics including CAC, LTV, ROAS, AOV, conversion rate, & retention analytics.
- Provide clear weekly, monthly, and quarterly business insights to the leadership team.
Cross-Functional Collaboration
- Partner with Creative for briefs, content needs, and testing.
- Coordinate with Operations on inventory, forecasting, and promo calendars.
- Align with Finance on budgeting, pacing, and revenue planning.
Who You Are
- A strategic and hands-on growth marketer with a builder mindset.
- Scrappy and entrepreneurial; adept at prioritizing resources.
- Highly data-driven with strong instincts around CAC/LTV trade-offs and optimization.
- Comfortable operating with autonomy in a fast-paced, scaling environment.
- Excellent collaborator across creative, ops, finance, and external partners.
- Experienced owning a P&L or key revenue targets.
- A dog lover (obviously).
Qualifications
- 6–8+ years in DTC ecommerce or digital growth (CPG or Pet strongly preferred).
- Direct experience launching or scaling Amazon (Seller Central and/or Vendor Central).
- Deep experience managing paid acquisition across Meta, Google, and Amazon Advertising.
- Hands-on ownership of a Shopify Plus storefront.
- Strong understanding of CRO, onsite optimization, and merchandising principles.
- Experience with CRM/lifecycle marketing (Klaviyo, SMS,).
- Experience managing agencies and holding partners accountable to KPIs.
- Proficiency with analytics tools (GA4, Shopify Plus dashboards, Amazon reporting).
- Experience with subscription businesses and LTV-focused growth models.
What We Offer
- Competitive salary and performance-based bonuses
- Company equity opportunity
- Health, dental, and vision insurance
- Unlimited Paid Vacation
- Paid Sick Leave
- 12 company holidays
- Fully remote role
- A fun, mission-driven team passionate about pets and the planet
- Discounted A Pup Above products for your furry best friend