Account Supervisor, Technology

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Edelman has a fantastic opportunity for a strategic, collaborative communicator to take the next step in their career and join dynamic Technology accounts as an Account Supervisor .

We’re a team of 100+ dedicated professionals and experts with backgrounds in journalism, digital media, creative strategy, management consulting, and integrated communications marketing. We help our clients build their brands and achieve their business goals while navigating shifting media and industry environments.

We are looking for an Account Supervisor to support one of our largest enterprise technology clients. This is an exciting opportunity to join a growing team and drive highly impactful communications.

Edelman offers a collaborative, engaging environment where you’ll be supported in your continued growth and development. You’ll be immersed in a highly integrated team, work closely with senior leaders, and contribute to best-in-class programs for some of the most influential voices in technology.

Your responsibilities will include:

• Serving as the day-to-day client lead for key workstreams, managing ongoing communications, ensuring strong client service, and overseeing delivery of high-quality work.
• Leading internal account teams across projects by establishing clear roles, timelines, priorities, and workflow management.
• Monitoring and flagging client, competitor, and industry coverage, developing media coverage reports, and tracking major media moves.
• Providing strategic counsel on media strategy, narrative development, industry issues, and emerging technology trends such as AI, cloud, cybersecurity, and digital transformation.
• Supporting executive communications programs by developing leadership narratives, messaging platforms, and thought leadership content for senior executives.
• Overseeing the development of briefing materials for executive interviews, including schedules, messaging, and reporter backgrounds.
• Researching, writing, editing, and reviewing press materials such as press releases, pitches, briefing documents, fact sheets, contributed articles, and client correspondence.
• Cultivating and leveraging media relationships while guiding and supporting proactive outreach by the broader team.
• Managing and mentoring junior team members through clear direction, feedback, and professional development.
• Participating in team-wide and client-facing brainstorms on announcement planning, media strategy, and message development.
• Maintaining a strong understanding of key client information—including business strategy, industry context, products, and competitive landscape—to inform program recommendations.
• Advising clients on emerging industry trends and proactively recommending narrative pivots or media opportunities.

You’re a great fit if:

• You possess strong organizational, written, and verbal communication skills.
• You thrive in a fast-paced, flexible environment and can manage multiple workstreams with a sense of urgency.
• You work effectively both independently and collaboratively and enjoy mentoring team members.
• You are eager to take on greater ownership in client leadership and team management.
• You excel at building and nurturing media relationships and crafting compelling story angles.
• You are passionate about emerging technologies—especially AI—and how they shape the media landscape.
• You understand the evolving media relations ecosystem, including digital, social, Substacks, newsletters, and research platforms, and know how to leverage them effectively.
• You enjoy working on global business and collaborating across regions.
• You bring experience in executive communications and feel confident advising senior leaders on messaging, thought leadership, and public positioning.

Basic Qualifications:

• 4+ years of experience in Communications, PR, Marketing, Journalism, or related fields, ideally supporting enterprise technology clients
• A bachelor’s degree or equivalent work experience
• Demonstrated understanding of the enterprise technology and AI industry and principles of integrated communications marketing

Preferred Qualifications:

• Highly curious about technology, news, and people
• A team player – collaborative and participatory with a diverse cross-section of stakeholders and clients
• Strong interpersonal, organizational, and written and oral communication skills
• Knowledge of tech industry landscape and top tech journalists, outlets, influencers
• Ability to use social media platforms for storymining and industry trendspotting
• Ability to adapt to new conditions, deadlines and assignments
• Strong work ethic and follow-through, and the desire to provide high quality work to clients and teams
• Pragmatic attitude with problem solving capabilities, with confidence to proactively share your ideas
• Solid knowledge of the MS Office suite
• Comfortable with using AI tools like ChatGPT to enhance content development, research, and workflow efficiency; comfortable exploring emerging technologies to uplevel work and drive smarter results
• Strong grasp of the AI and enterprise software landscape, with the ability to translate technical concepts into compelling communications
• Demonstrated ability to work under tight deadlines while maintaining quality and accuracy

$68,000 - $96,000 a year

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An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.