Account Manager, Twitch

DESCRIPTION

Amazon Ads offers a rich array of advertising solutions to reach Amazon customers on Amazon.com, across our other owned and operated sites, including Twitch, and on other high quality sites across the web. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

The Twitch Account Manager serves as the primary point of contact for advertising solutions on Twitch, managing the full advertising funnel from pre-sale consultation through campaign execution and reporting. This role combines strategic planning, client relationship management, and project management to deliver exceptional advertising experiences on the Twitch platform.

We're looking for a results-driven Twitch Account Manager who is passionate about creating and executing innovative advertising solutions and building strategic partnerships with brands. As an Account Manager at Twitch, you'll be instrumental in navigating complex advertising challenges, identifying growth opportunities, and delivering measurable results that exceed client expectations.

You'll own end-to-end client relationships, leveraging Twitch's unique platform insights to develop and execute customized advertising strategies that drive revenue. You'll work collaboratively across multiple teams including Sales, Product, and Brand Partnerships to develop and execute RFPs and proactive proposals. As the main point of contact both internally and with customers, you'll oversee projects from ideation through final execution.

This highly dynamic role requires someone who can balance strategic thinking with tactical execution, managing the full advertising funnel from pre-sale consultation through campaign delivery and analysis. Your digital marketing expertise and ability to navigate the unique landscape of live-streaming content will be crucial in delivering value to our advertisers and contributing to Twitch's continued growth in the advertising space.

Key job responsibilities

• Drive Twitch advertising solutions by providing comprehensive pre-IO support and consultation in partnership with Twitch Account Executive
• Develop and present strategic proposals with Twitch ad product recommendations
• Forecast inventory and develop targeting strategy recommendations
• Create compelling KOC decks featuring concepts, influencer recommendations, and production timelines
• Lead communication between clients and internal teams to finalize campaign concepts
• Generate new business opportunities in partnership with Twitch Account Executives
• Manage creator sponsorships and Twitch promotional products
• Provide real-time campaign troubleshooting and optimization
• Ensure compliance with advertiser's brand safety requirements
• Evaluate KPIs and optimize campaign delivery and performance using a data driven approach
• Deliver campaign performance reports and conduct wrap-up calls with clients
• Drive incremental revenue and increase advertiser satisfaction

A day in the life

• You will oversee Twitch programming including 'influencer' promoted broadcasts, tournaments, contests and sweepstakes, custom interactive digital products and custom commercials
• You will be accountable for client relationships after the program has sold through, ensuring a good experience for our customers
• You will you hit each milestone deadline, ensure expectations are set and all deliverables are met to make certain the client’s vision is realized
• Keep Sales apprised of all key issues, updated and relevant data throughout the campaign process
• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser BASIC QUALIFICATIONS

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• 3+ years of digital advertising and client facing roles experience
• Experience managing multiple projects, prioritizing, planning, and managing time
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience identifying and resolving complex issues
• Adept at solving problems that span business and technology
• Influence process improvement that scales broadly; inventing and simplifying within existing processes

PREFERRED QUALIFICATIONS

• 5+ years of digital advertising and client facing roles experience
• Bachelors’ degree in Marketing, Advertising, Business; MBA is a plus
• Excellent organizational, relationship-building, and communication (written and verbal) skills
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,000/year in our lowest geographic market up to $108,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee\-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.