Marketing Manager

Marketing & Sales Manager

Urban Air Adventure Park – Grand Rapids, MI

On-site | Full-time

Where Fun Meets Strategy—and Revenue

Urban Air Adventure Park is looking for a Marketing & Sales Manager to help make us the most talked-about family destination in Grand Rapids—and to turn that attention into booked parties and group events.

This is a hands-on, mid-level role that blends digital marketing, direct sales, and community partnerships. You’ll report to the General Manager and have real ownership over results.

What You’ll Do:

Marketing

· Create and manage content for Instagram, TikTok, Facebook, and email campaigns

· Drive awareness and generate leads for parties, groups, and memberships

· Work with local influencers, guests, and brand ambassadors

· Track performance metrics like engagement, leads, and conversions

Sales

Own the full sales cycle for:

o Birthday parties

o School, camp, and sports group events

o Corporate and team-building events

o Fundraisers and memberships

· Respond to inbound inquiries and proactively conduct outbound outreach

· Close sales directly and meet defined sales targets

· Manage leads, follow-ups, and bookings using a CRM

Community & Local Outreach

· Build partnerships with schools, PTAs, youth organizations, and local businesses

· Support evenings and weekends for events or promotions

What We’re Looking For:

Required

· 2–4 years of experience in marketing, sales, or a combined role

· Proven ability to close sales, not just generate leads

· Comfortable communicating in person, on the phone, and on camera

· Experience using CRM tools, social media platforms, and email marketing tools

· Organized, proactive, and comfortable working without a rigid sales structure

Preferred

· Experience with parties, group sales, hospitality, or family entertainment

· Familiarity with the Grand Rapids market

· High energy, outgoing personality, and results-driven mindset

Compensation & Reporting:

· Base salary + performance bonus

· Reports directly to the General Manager

Why Urban Air?

· High-energy, fun work environment

· Direct impact on revenue and growth

· Opportunity to build local partnerships and own results

· Room to grow with a fast-expanding brand

Apply today and help families stop scrolling and start bouncing!

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person