Social Media Manager (3-Month Temp)

Description:

Winner of more than 40 Emmy Awards, ITVS is public media’s leading incubator and presenter of documentary film. We partner with filmmakers who bring untold stories to public media to make a difference in the world. For over 25 years, we’ve been committed to diversity on both sides of the camera, helping filmmakers tell and share vital stories that are reflective of our society.

Summary:

The Social Media Manager enhances and manages the organization's online presence and reputation through social media platforms. They develop and implement social media strategies, create engaging content, monitor the social inbox, interact with followers, analyze performance, run ads, and stay up-to-date on the latest trends.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific Duties

• Manage Community Engagement—Foster vibrant, interactive online communities by moderating inbound social messages, responding to audience interactions, and acting as the first line of contact for identifying and escalating social media threats against the organization.
• Ensure Brand Consistency Across Platforms – Maintain a unified brand voice and visual identity across all social media channels, ensuring messaging reflects organizational values and priorities.
• Create and Curate Compelling Content—Develop engaging, brand-aligned editorial content, including serving as on-screen talent, in collaboration with creative teams, filmmakers, and partners to attract, retain, and grow audiences.
• Monitor and Analyze Performance—Track, interpret, and report on social media analytics and KPIs, applying data insights to refine strategies and improve campaign performance.
• Collaborate with Partners and Influencers—Maintain relationships with collaborators, influencers, and industry partners to continue expanding reach and amplify campaigns. Create social media toolkits for partners.
• Oversee Paid Social Media Campaigns—Manage and optimize paid advertising efforts to meet campaign objectives and maximize return on investment, working in collaboration with the Digital Content team.
• Support Cross-Departmental Marketing Initiatives – Collaborate with intra- and interdepartmental teams to create and adapt content for social media and promotional campaigns that amplify ITVS and Independent Lens brands.

General Duties

• Fosters and cultivates a culture of care and a high commitment to quality informed by ITVS values.
• Contributes to culture by proactively participating in organization programs and staff events.
• Seeks and integrates constructive feedback to drive continuous improvement.
• Works collaboratively with peers and staff; builds relationships through effective and compassionate communication.
• Other duties may be assigned as needed.

Competencies

• A commitment to ITVS’ mission and an ability to apply sensitivity to a variety of social, economic, and cultural perspectives.
• Cares about principles associated with diversity, equity, and inclusion; willing and wanting to support the voices and visions of underrepresented communities, and reflect the interests and concerns of a diverse society.
• Adept at handling sensitive topics with cultural awareness and inclusion in mind.
• Strong grasp of current events, cultural trends, and pop culture with the ability to identify emerging topics relevant to campaigns.
• Skilled in crafting compelling written, visual, and multimedia content tailored to platform and audience
• Understanding of media types, advertising formats, and when to deploy them to meet campaign goals.
• Deep understanding of social media platforms and their respective audiences, algorithms, and content strategies.
• Experience in social media management, project management, communications tools, and analytics dashboards.
• Proactive, self-motivated, and self-directed with demonstrated ability to take initiative, do research before acting, prioritize tasks, and think strategically.
• Outstanding interpersonal skills and “can do” attitude; comfortable with ambiguity, solutions-driven, and in possession of a sense of humor
• Adaptable and able to work in a fast-paced and constantly changing environment.
• Willing to support leadership’s decision and direction in a positive, professional, and cooperative manner.
• Enjoys working as a team member as well as independently.

Requirements:

• Preferred: Two (2) years of experience as a social media marketer responsible for crafting and curating daily posts and managing broad social media campaigns
• Preferred: Demonstrated portfolio of successful social campaigns.
• Preferred: Experience building collaborative relationships among a diverse range of stakeholders.
• Preferred: Interest in independent films, documentaries, community engagement, and/or broadcast television a plus.

Compensation

ITVS is a financial steward of public funds and committed to pay transparency, as well as providing equitable and competitive compensation for staff. For this role the pay is $33.00/hour and all incumbent new hires base pay will begin at $33.00/hour. This is a non-exempt 3-month temporary full-time position, 40 hours/week.

Hybrid Work

Creativity, collaboration and building community are essential to ITVS’ long-term health and sustainability. Our goal is to provide a flexible hybrid model of in-person and remote work that supports individual productivity, teamwork, and an organizational culture fueled in part by being present with one another. To achieve this goal, in-office attendance, employees are required to work in our San Francisco office at least two (2) days a week, including an all-staff in-office day on Thursdays.

ITVS aspires to make the online job application process accessible to any and all users.

If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at jobs@ITVS.org

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin.

Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.