E-commerce Operation Associate

Key Responsibilities

E-commerce Operation Associate:

• Plan, schedule, and manage daily or weekly TikTok live sessions.
• Coordinate with hosts, content creators, and product teams to ensure smooth live broadcasts.
• Optimize livestream content, product lineup, and engagement strategies to boost conversion.
• Track performance metrics (views, engagement rate, sales) and generate improvement reports.
• Stay updated on TikTok trends and competitor activities to identify new content opportunities.

Cross-functional Coordination:

• Work closely with marketing, creative, and logistics teams to align livestream operations with overall e-commerce strategies.
• Provide feedback based on customer interaction and livestream data for continuous optimization.

Requirements

• Bachelor’s degree in Marketing, E-commerce, Communications, or related field (preferred).
• Fluent in both English and Chinese (Mandarin) for daily communication and coordination.
• 1–2 years of experience in e-commerce operations, livestreaming, or influencer marketing preferred.
• enthusiasm for livestream e-commerce, pop culture, and collectibles is a big plus.
• Strong organizational and communication skills with a proactive mindset.
• Understanding of TikTok and social media culture; creativity and adaptability are key.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Expected hours: 40 per week

Work Location: In person