Senior Social Media Analyst

Overview of the Role

Our enterprise telecommunications client is seeking a Senior Social Media Analyst to join their team! The ideal candidate will transform social performance data into actionable insights that guide brand, content, and community strategy. This role manages end-to-end reporting across social platforms, leveraging analytics and listening tools to monitor trends, measure campaign effectiveness, and identify opportunities for optimization. The analyst partners with cross-functional teams to deliver data-backed recommendations that enhance engagement, strengthen brand reputation, and support business objectives.

The Basics

• Duration: 12 months, likely to convert to full-time (as expressed by the hiring team)
• Hours: 40 hours/week
• Location: Onsite 4 days/week in Stamford, CT highly preferred; remote considered for highly qualified candidates (EST hours required)

Top 3 Required Qualifications

1. Social Media Expertise: 5+ years in social analytics with deep experience across Instagram, TikTok, YouTube, Meta, and Reddit.
2. Analytics Tools Proficiency: Skilled in Hootsuite (required), plus experience with tools like Sprout, Brandwatch/Talkwalker, and data visualization platforms (Tableau, Power BI).
3. Execution in Fast-Paced Environments: Proven ability to translate data into clear insights and strategic recommendations, operating effectively under tight timelines.

Other Qualifications

• Strong understanding of social behavior, platform metrics, and competitive benchmarking
• Experience conducting social listening and brand reputation monitoring
• Ability to build weekly/monthly reports, post-campaign recaps, and influencer performance summaries
• Highly organized communicator with experience presenting insights to leadership
• Familiarity with large organizational workflows and cross-functional collaboration

Key Responsibilities

• Monitor and analyze social performance across multiple platforms, identifying trends and optimization opportunities
• Conduct social listening to track sentiment, emerging conversations, and cultural moments
• Develop and deliver comprehensive reports, including campaign recaps and competitive benchmarking
• Partner with marketing, creative, influencer, paid media, and communications teams to provide actionable insights
• Support brand reputation initiatives through proactive monitoring and reporting
• Ensure timely execution of analytics deliverables in a fast-paced, social-first environment

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.