Guest Experience Specialist + Content Creator

The Tox Palm Beach is more than a treatment—it’s a lifestyle. Known for our proprietary technique and sculpting results, we’ve become the go-to for celebrities, influencers, and high-profile clients seeking an elevated wellness experience that delivers.

We’re looking for a polished, service-minded individual who can own the front-of-house experience while capturing in-the-moment content that reflects the beauty, energy, and brand standards of The Tox Palm Beach. This is a hybrid role for someone who’s equal parts hospitality pro and creative eye — someone who can greet a client with warmth, film a quick story, manage booking flow, and contribute to the energy that defines our space.

WHAT YOU’LL DO

Welcome clients with professionalism, warmth, and energy as the face of The Tox Palm Beach
Manage client scheduling, check-in/out, phone support, and day-to-day front desk operations
Film and photograph content (with client consent) in alignment with studio marketing goals
Use mobile-friendly editing tools to create short-form, brand-aligned content for consistent submission to the corporate marketing team
Maintain studio flow, assist with product recommendations, and support retail presentation
Assist with influencer appointments, VIP visits, and promotional activations
Ensure the studio environment remains clean, calm, and aligned with brand standards

WHO YOU ARE

Client-Focused & Polished – You bring professionalism, warmth, and care to every guest interaction.
Organized with Operator Energy – You manage tasks and time with ease, helping the studio flow beautifully day to day.
Content-Aware & Scroll-Savvy – You understand what clean, on-brand content looks like — and how to capture it efficiently.
Passionate About Wellness – You’re genuinely interested in lymphatic health, detox, and the wellness space we operate in.
Calm, Focused & Elevated – You stay composed under pressure and maintain a high standard in every detail.

REQUIREMENTS

Spa or Salon front desk scheduling experience is required
Mindbody CRM system experience is preferred.
Experience with content creation apps is required
Ability to thrive in a fast-paced, high-energy environment.
Strong organizational skills and attention to detail.
Proficiency in basic apple software
Flexible schedule, including weekends as needed.

WHAT YOU GET

Competitive Pay + Tips – With premium services and high-end clientele, the earning potential is strong.
Employee Perks – Enjoy exclusive discounts, additional corporate incentives, family perks, retail perks, and opportunities for continued education.
Career Growth – As The Tox Palm Beach grows, so do the opportunities for advancement within our brand.
An Elite Team – Work alongside top-tier professionals who set the standard for excellence in the industry.

ADDITIONAL DETAILS

Job Type: Part-time + Full-time positions available
Pay: Negotiable based on experience
Work Location: In-person at The Tox Palm Beach, with potential opportunities across multiple locations.
Schedule: flexible availability including weekends and events.

Benefits:

Employee discount
Flexible schedule
Opportunities for advancement
Paid time off
Referral program

Schedule:

Monday to Friday
Weekends as needed

Supplemental Pay:

Bonus opportunities
Commission pay
Tips

This job description is not intended to be a comprehensive list of all responsibilities. Duties may evolve over time, and additional tasks may be assigned as needed. This role is at-will employment, meaning either The Tox or the employee may terminate the employment relationship at any time, with or without cause or notice.

APPLY NOW – If you get a call, consider it your exclusive invitation to join an elite team and rise to new levels in your career.

This is more than a job. It’s your next step in greatness.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Guest Experience Specialist / Content Creator

About the job