EDU Account Manager – West

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Mission: To become the leading global provider of rugged technology accessories for classroom and enterprise environments.

Our Core Values:

• Bring Passion Everyday
• Be Genuine and Respectful
• Execute with Excellence

Pioneer Square Brands has a global footprint with office locations in Greensboro NC, and Manila, Philippines.

We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team. Competitive salaries and benefits, including profit sharing, await the successful candidate.

EDU Account Manager – West

Location: Remote (Preferred locations: Southwest, NV, OR, AZ, CO, UT, TX)

About the Role:

The Education Sales Manager role is responsible for executing sales strategies, driving revenue growth and profitability for Gumdrop and Brenthaven in the education market, as well as leading a small inside sales team.

Key Responsibilities:

Territory Strategy & Pipeline Development

• Build and execute a territory plan that targets school districts, education service districts (ESDs), resellers, and state-level buying groups.
• Develop a healthy pipeline by driving outbound prospecting, responding quickly to inbound leads, and coordinating with channel partners.
• Identify refresh cycles, funding windows, and device adoption trends (Chromebooks, iPads, Windows devices) to prioritize high-propensity accounts.
• Map out the triangle offense for each of these strategic SDs

Direct District Engagement

• Lead all district-facing sales efforts: discovery calls, needs assessments, product demos, pricing discussions, and proposal delivery.
• Build strong relationships with District Tech Directors, CIOs, IT staff, curriculum leads, and procurement teams.
• Provide consultative guidance on protective cases, accessories, deployment planning, warranties, and lifecycle management.

Channel Partner Management

• Work collaboratively with reseller partners to drive joint pipeline creation and close deals.
• Conduct partner trainings, support deal registrations, align on pricing strategy, and share competitive intel.
• Ensure partners have accurate product data, samples, inventory forecasts, and promotional materials.

Deal Execution & Forecasting

• Own the full sales cycle from lead creation through close.
• Prepare quotes, proposals, and RFP responses with accuracy and urgency.
• Maintain weekly forecast accuracy and always keep CRM data clean, current, and complete.
• Coordinate with operations on pricing, inventory, shipping timelines, and deployment requirements.

Territory Relationship Building

• Build trusted, long-lasting relationships with district leaders, reseller reps, state education groups, and key influencers.
• Attend regional conferences, technology fairs, ESD events, and district summits to grow brand presence and generate opportunities.
• Serve as the face of the company across the territory—approachable, reliable, responsive, and customer-obsessed.

Market Intelligence & Competitive Awareness

• Track competitor products, pricing changes, and channel programs.
• Identify new device trends (touchscreen adoption, iPad rollouts, rugged case requirements) to inform product planning.
• Report feedback from the field to Product, Marketing, and Leadership to guide roadmap and demand forecasting.

Cross-Functional Collaboration

• Partner with Product, Marketing, and Operations to improve samples, messaging, demand planning, and customer experience.
• Work alongside with the Sales Enablement person to drive cohesive campaigns, outbound sequences, and district touch points.
• Provide input to Marketing for district success stories, case studies, and content that will help accelerate future wins.

Customer Experience & Post-Sale Support

• Ensure schools have exceptional service during and after the sale: tracking, deployment assistance, issue escalation, warranty understanding.
• Proactively check in with districts post-deployment to secure renewals, refresh opportunities, and long-term loyalty.
• Represent the company’s values every step of the way.

Performance Management & Results

• Consistently hit or exceed quarterly and annual revenue goals for EDU.
• Achieve KPIs: pipeline creation, deal velocity, win rate, partner engagement, and forecast accuracy.
• Maintain strong discipline around time management, territory planning, weekly activity levels, and follow-through.

Qualifications:

• At least 4 years of experience leading a remote inside sales team, with a proven track record of driving results
• Hands-on experience selling into the education market and understand its unique customer dynamics
• Feel confident presenting to executive leaders and influencing key business decisions
• Excel in communication and presentation, with the ability to inspire and connect across audiences
• Highly organized and effective in running territory mapping, pipeline reviews, and performance discussions
• Strong data literacy, with the ability to analyze reports, meet deadlines, and manage multiple priorities at once
• Familiar with Salesforce or similar CRM tools to track progress and streamline processes
• Comfortable traveling up to 60% of the time to engage customers, partners, and team members in person

Competencies:

• A collaborative, results-driven mindset with a proven ability to meet and exceed revenue goals
• Demonstrated success in sales leadership, driving team performance and business growth
• Proactive execution of company priorities with strong ownership and accountability
• The ability to build and nurture relationships across teams, customers, and partners, both internally and externally
• Exceptional planning, analytical, and reporting skills, with a knack for turning data into actionable insights
• A keen eye for detail and outstanding organizational skills that ensure accuracy and consistency in every task

Success Indicators:

• Consistently meets quarterly and annual goals
• Grows year-over-year revenue across assigned states
• Expands footprint within top target districts
• Strong CRM accuracy and predictable forecasting
• Positive customer and partner feedback