Communications Manager
Full-time
Philadelphia, PA, US
About the job
Brand Strategy
Elevate corporate brand reputation in alignment with company positioning and strategic goals.
Coordinate activities with brand agency and corporate memberships.
Define and maintain brand voice and messaging across all channels internally and externally.
Lead brand adherence efforts across departments, ensuring alignment with strategic goals and regulatory integrity.
Shepherd corporate citizenship and ESG messaging, ensuring alignment with sustainability goals and stakeholder expectations.
Promote thought leadership through executive visibility, speeches, video, op-eds, and conference participation.
External Promotion
Act as main point person for external PR and media relations.
Develop and manage integrated promotional campaigns and marketing calendar for global events, corporate communications, and sustainability initiatives.
Supervise team member responsible for event logistics and media planning.
Create and curate content that effectively expresses Inolex’s strategic messages to external audiences, including annual Corporate Sustainability Report and Corporate overviews presentation
Support Technical Marketing Managers with timelines and messaging for industry award submissions and webinars.
Build relationships with media partners, industry analysts, Inolex speakers, influencers, and trade associations.
Monitor communication effectiveness using KPIs such as sample activity, media coverage, engagement metrics, and lead generation.
Internal Communications and Events
Manage and execute Inolex’s internal events. Create and curate content that effectively expresses Inolex’s strategic messages, including speakers series (“The Current”), Town Hall presentations (“The Pulse”), Inolex Awards, Voice of the Customer, and annual business goals communication pieces.
Oversee internal messaging, including newsletters, benefits guide, memos, and leadership updates.
Build efficiencies in our marketing efforts such as website/digital upgrades, internal influencers, and marketing automation
Support global internal initiatives including EHS, HR, merchandise store
Change and Crisis Management
Prepare and execute crisis communication plans for incidents such as environmental release, regulatory challenges, or supply chain continuity risk
Serve as spokesperson when needed, ensuring transparency and trust
Develop proactive communication strategies to mitigate reputational risk and prepare for emerging industry challenges.
Supervisory Responsibilities: (if applicable)
- Direct supervision responsibilities of team members.
o Recruits, interviews, hires, trains, evaluates, directs, and manages new and current team members.
o Oversee the daily workflow and assignments of team members.
o Provide constructive and timely feedback.
o Handle discipline of employees in accordance with company policy.
o Organize and oversee the work of assigned team members.
Provide leadership to team members to ensure all department/company goals and objectives are met.
Provide clear vision, roles and responsibilities for team members and regularly evaluate team member performance against such.
Communicate and lead corrective actions and changes needed to improve operations and performance.
Exceptional written and verbal communication skills, with the ability to convey complex technical concepts clearly and effectively.
Strong organizational skills and meticulous attention to detail across multiple projects and deadlines.
Advanced analytical thinking to assess communication impact and optimize strategies.
Proficiency in Microsoft Office Suite and related tools (e.g., SharePoint, Teams, PowerPoint, Excel).
Excellent time management and prioritization skills in a fast-paced, cross-functional environment.
Ability to interpret technical documentation and maintain accurate records.
Collaborative mindset with the ability to work independently and across diverse teams.
Strong critical thinking and problem-solving abilities, especially in high-stakes or time-sensitive scenarios.
Capacity to identify key insights and translate them into actionable communication strategies.
Commitment to brand consistency, regulatory compliance, and stakeholder alignment.
High level of discretion in handling sensitive information, confidential communications, and strategic decision-making.
Education and Experience:
Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
Minimum of 5–7 years of professional experience in corporate communications, preferably within chemical manufacturing, industrial B2B, or a regulated technical environment.
Preferred: background in science or technical communication, including coursework, certification, or training in chemistry, environmental science, engineering, or a related discipline.
Demonstrated leadership and team-building capabilities in cross-functional settings.
Proven ability to solve complex communication challenges and make sound strategic decisions.
Strong interpersonal skills with the ability to influence and collaborate across departments.
Comfortable applying analytical thinking and basic mathematical concepts (e.g., statistics, data interpretation) to measure communication impact.
Proficiency in Microsoft Office Suite and familiarity with ERP systems; experience with MS Dynamics is strongly preferred.
Skilled in using digital communication tools, content management systems, and marketing automation platforms.
Physical Requirements:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If in office:
- This position will be primarily located in an office. Must be able to work at a computer approximately 8 hours per day.
- Some lifting may be required for packing and shipping of boxes, up to 50 lbs.
- Travel approximately 10% primarily domestic with some international travel possible.
We are seeking a global Communications Manager to lead integrated communication efforts. This individual will energize internal teams and external stakeholders by crafting compelling narratives that reflect Inolex’s unique mission, values, and scientific expertise. The Communications Manager will report directly to the Director of Marketing & Commercialization. The ideal candidate will bring deep experience in B2B communications, brand stewardship, and content strategy—particularly within scientific and personal care ingredient environments. They should have experience and a passion to distill complex and sensitive information into accessible narratives and positioning.
This company is an Equal Employment Opportunity Employer (EOE/including disability/vets)